Bird — Ride Electric

Shared Electric Vehicles

Bird — Ride Electric

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App stats

By: Bird Rides, Inc.

Users: 12,733,038

10.65K

Rating: 4.78

(253,809)

342 new ratings

Version: 4.319.0.6 (Last updated: 2024-12-02)

Creation date: 2017-10-09

Email: he*****@bird.co

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

download files without notification
receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
full network access
control Near Field Communication
run at startup
reorder running apps
control vibration
prevent device from sleeping

Ranking

# 9,471 ▼ 17

Other rankings

#82 in Travel and local (Free) ▲ 1 #5 in scooter keyword 60 #17 in merlin keyword 36 ▼ 1

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App summary

Analyze keywords

HOW IT WORKS:
📲 Download the app
✅ Sign up
💳 Choose your payment method (PayPal, credit card, etc.)
🔓 Select and unlock your vehicle
🛴 Ride electric!

The fun way to get to your destination
Head to work, run a few errands, or just go for a weekend ride. With the Bird app, get from point A to B safely and with style.

ECO-FRIENDLY MOBILITY
Our mission is to make cities more livable by reducing car usage and lowering carbon emissions.
Every ride with Bird makes you a part of that mission.

DISCOVER SPECIAL FEATURES AND OFFERS

–Get free rides
Share your code with a friend and you both get a free ride.

—Travel together
Riding with friends? The ""group rides"" feature lets you sign up for multiple e-vehicles through just one phone.

—More rides for less money
From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider.

—Safety
Do your part to keep your community running smoothly. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear.

Download now and ride electric.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app works well to reserve scooters and is easy to use.
Scooters are useful and convenient for short rides.
Rides can be fun and enjoyable when they work properly.

Cons

Frequent issues with overcharging and unclear pricing structure.
Poor customer service and lack of support for billing issues.
Problems with the app including crashes, bugs, and unresponsive features.
Location tracking problems leading to difficulties in ending rides.
Limited availability of scooters in some areas, leading to wasted time.

Most mentioned

Overcharging for rides and unclear billing.
Difficulties in reaching customer support for issues.
Scooter availability issues in various locations.
Poor performance of the app, including crashes and bugs.
Customer frustration with various app features and settings.

User reviews

I was double charged two days ago and have had to reach out to support multiple times. They haven't been listening as this isn't a pre auth issue. I was charged the pre auth and for two rides at the same time. This overdrafted my account and has now cost me $50 to ride a scooter 1.2 miles in no traffic (the ride total should have been under $8) After being told I was incorrect multiple times, someone looked deeper and found the issue and issues about $10 in ride credits. I need a refund.

Spencer McDonald, 2024-11-18

Awful experience with this app. If it does bug and close out, you get overcharged for a ride. Went on less than a 2 mile ride and tried to end it. Was in a designated parking area and it wouldn't let me end it. It overcharged me and went on for more than an hour resulting in my funds draining and me having a panic attack. Called the number, couldn't get anyone on the phone to talk to. Ended up having to turn off my bank card. Do not recommend.

Catherine Mullin, 2024-11-03

I was getting Bird for almost daily for a year. The last 6 months, I could use the remaining balance of a 30 minute ride pass.. for example the remaining 10 minutes to the next ride and then pay for another pass or carry on and charged per minute. I realized today that you stopped this feature without any communication. The feature you took back was actually fair since we are paying a pass for the whole 30 minutes. I deleted my account. Goodbye!