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Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.
To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.
With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Easy to rent and return bikes.
Affordable pricing.
Good customer service in some cases.
Cons
Frequent app crashes and bugs.
Inaccurate GPS locations.
Poor condition of bikes.
Customer service responsiveness issues.
Most mentioned
App crashes and technical issues.
Problems with bike availability and condition.
Inaccurate pricing and charging issues.
User reviews
Generally a fan, works reliably and all. I understand implementing a search function may use services you just can't use right now, but when trying to find out if there's a station near the place I wanna go, it's an incredible pain. Because, PLEASE, don't show all singular bikes and stations in the entirety of the city as soon as i zoom out, cluster them so the app doesn't instantly crash trying to find my destination!!
Renting, parking, and returning is easy to do. The maps are clear, and the bike locations are always up to date. However, it's not always clear if a bike has been reserved already or not. It happened to me once that a returned bike did not register to the location of the station, resulting in extra fees. It was quickly settled with the customer service, though. The feedback and service requests over the app work very well in general.
I signed up with my number and entered the pin that was texted to me. It said an error occurred and my registration wasn't complete. Then it wouldn't send me a new code. I went to login and it said my number was already registered but the pin did not allow me to login. Incredibly frustrating