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Step 2 Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)
Step 3 Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app. RIDE RESPONSIBLY A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:
- Ride in bike lanes, never on sidewalks - Wear a helmet when you ride - Park clear of walkways, driveways and access ramps - Visit https://safety.li.me/ to learn more
#RIDEGREEN Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.
You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Convenient for commuting and exploring new cities.
Easy to use app for finding and unlocking scooters/bikes.
Lime Access program provides free rides for those in need.
Cons
App frequently experiences bugs and technical issues.
Customer support is hard to reach and often unhelpful.
Unexpected charges and difficulties with payment system.
Most mentioned
Issues with the app's functionality, especially ending rides.
Problems with customer support and refunds.
Scooter/bike availability and quality concerns.
User reviews
App isn't transparent about Limepass. You have to scroll through articles and conditions on website. Can't call it user-friendly. Also, when stupid bike goes out of non serviceable zone (which was weird as they placed bikes right next block of no ride zone). It will just stop without any indication as why it stopped. No message or notification on phone either. Took sometime to figure out the issue while lime meter was running.
My account was flagged for 'suspiciois device,' so I contacted support to see how to resolve the issue because I've been using the same device the entire time, there shouldn't be a problem. Support said I "violated user agreement," but won't state how, and I haven't done anything wrong. Support says there's NOTHING they can do to resolve it. I was using Lime Access to get to where I needed to go from the homeless shelter, so I guess don't be poor and your experience will go smoother than mine.
I found a scooter outside my hotel. I had a 10-minute walk to del Frisco's. I downloaded the app in one minute. logged in using my Google account and was at the restaurant in 3 minutes. the app is pretty transparent about the fees it's going to charge. Even though this is a rating about the application, the quality of the scooters are decent as well