Voi – e-scooter & e-bike hire

Get from A to B in a flash – hire an e-scooter or e-bike through the Voi app.

Voi – e-scooter & e-bike hire

App stats

Version: 3.259.0 (Last updated: 2024-11-27)
Creation date: 2018-08-30
Permissions
Device & app history: retrieve running apps
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • control Near Field Communication
  • run at startup
  • control vibration
  • prevent device from sleeping

Ranking

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App summary

Rent an e-scooter or e-bike with just a tap on your phone, and get anywhere in the city within minutes. Simply download the free Voi app, create an account and get rolling!

A NEW WAY TO MOVE AROUND
Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment. So swap the tube, bus or car (and skip the hassle of parking!) for a shared electric scooter or e-bike and zip around the city in style, while leaving no carbon footprint. Rolling along the streets on an e-scooter or e-bike is the perfect way to explore a new city, or simply experience your own hometown from a different perspective.

GET ROLLING IN NO TIME:
1. Get the free Voi app and create an account.
2. Find an e-scooter or e-bike nearby using the in-app map.
3. Unlock the vehicle by scanning the QR code on the handlebar.
4. Set off on the e-scooter or e-bike and get to your destination in no time.

E-SCOOTER OR E-BIKE?
The Voi electric scooter is an excellent choice for when you need to quickly get somewhere within a somewhat shorter distance, while the e-bike is ideal for longer routes.

PRICING AND PASSES
Ride more for less with a monthly subscription, get a day pass or simply pay as you go. Prices vary depending on the city – check the Voi app for the exact prices that apply in your area.

AROUND THE CORNER, ACROSS THE CONTINENT
Soar along the streets of Europe! Voi lets you explore 100+ towns and cities around the continent, by two wheels. Check to see if there’s an e-scooter or e-bike available where you are – go to cities.voi.com/city.

ROAD SAFETY STARTS WITH YOU
Road safety is everyone’s responsibility. The choices you make while riding an electric scooter or e-bike affect not only you, but all your fellow road users, as well. So let’s get it right!

Be sure to know the rules of the road before setting off on an e-scooter or e-bike. Stick to the bike lanes or close to the side curb, and stay off pavements. Never ride under the influence, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person per e-scooter or e-bike at a time.

FIRST TIME ON AN E-SCOOTER?
If you haven’t used an electric scooter before – activate reduced-speed mode in the app. This caps the max speed of the scooter, allowing you to start off slow while learning to operate the vehicle.

E-SCOOTER AND E-BIKE PARKING – WHAT APPLIES?
Proper parking is a matter of safety and accessibility. Keep yourself informed of your local rules and regulations in regards to e-scooter and e-bike parking – and follow them. Always park the vehicle standing upright, using the kickstand and be sure not to obstruct the path of pedestrians, cyclists or other vehicles.

LEARN AND EARN
RideSafe Academy provides micro courses that teach you essential knowledge and helpful tips on local electric scooter and e-bike traffic rules and rider safety – all in a fun and engaging way. Boost your road confidence and get rewarded with a free Voi ride! The courses are freely available to all, and in several languages. Go to ridesafe.voi.com.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Good pricing
  • App usage is generally easy
  • Newer scooters are effective for riding
Cons
  • Poor customer service
  • Frequent issues with no-riding zones causing frustration
  • Problems with app functionality, including GPS and map visibility
  • Inconsistent scooter availability and malfunctioning vehicles
  • Complicated processes for ending rides and assessing scooter condition
Most mentioned
  • No-riding zones
  • Customer service issues
  • App usability and navigation problems
  • Scooter malfunctions and reliability
  • High costs relative to service provided
User reviews
The app is great, the scooters are great, even parking is fine. However, the no-riding zones are drawn so badly that they become dangerous: there is no way to report this other than at the end of a ride, and these reports seem to do nothing. A new no-riding zone has almost caused several accidents because it extends onto a bridge: forcing the scooter to stop in front of moving traffic. Whoever drew the zone clearly did not follow any safety checks, and they should be liable as a result.
by Lee Roberts, 2024-11-14

Awful Customer Service. They send emails about incorrect parking and when you prove that you haven't they apologise but when it keeps happening it gets tiring. On top of that some journeys for no reason stop halfway through which cost money which Voi won't take into account. Some scooters aren't safe with dodgy steering, indicators that don't work.. it seems it's up to us the users to monitor their equipment. I'm deleting the app. Don't waste your time or money.
by Chris, 2024-11-12

When I click on a city, say Liverpool, the map is greyed out and there is no information about operating area or scooter availability. How am I meant to plan if it's impossible to know what area you cover. Edit: So I had to enable developer options, download a GPS spoofing app, enable that in developer options, set my GPS to Liverpool and only then could I see the area, which falls short of where I need to go, so useless to me.
by E Fitton, 2024-11-08
View all user reviews

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