Vision Live

XOi’s VisionLive app allows your techs to connect and collaborate in real-time

Vision Live - Real-Time Tech Collaboration

"Vision Live" is an Android app that enables real-time collaboration and support for technicians in the field. With features like live video support, document sharing, and remote control capabilities, it allows for efficient training and troubleshooting. The app helps scale teams by virtually linking newer technicians with experienced members, providing tools to pause video calls for discussions, share resources, and upload videos for knowledge retention.
Install from Google Play Store

App stats

By: SightCall
Users: 7,184
5
Rating: 2.83
(17)
Version: 7.4.0 (Last updated: 2024-09-17)
Creation date: 2020-11-19
Permissions
Contacts: read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • full network access
  • change your audio settings
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping

Ranking

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App summary

XOi’s VisionLive app allows your techs to virtually connect and collaborate in real-time for
faster training and problem resolution direct from the field. The app allows you to access
a virtual, interactive environment from your team’s existing smart devices, enabling:

Real-Time Remote Video Support
• Efficiently grow and scale your team by virtually connecting newer techs with more senior team members.

Live Video Pausing & Markup
• Easily pause the live call to quickly talk through and troubleshoot onsite issues.

Live Document & Resource Sharing
• Quickly share live links, documentational materials, and notes with your tech.

Remote Control Capabilities
• Remotely control your tech’s phone or device. Perfect for jobs in dark or cramped crawl spaces, basements, or attics.

Upload Video to the Knowledge Base
• Repurpose recorded calls for training and support.

User reviews

Does Not for Me
by Brenda Corbitt, 2024-01-03

Don't think I have used it.
by Jemma Mendoza, 2023-12-05

The virtual, where I could see the technician, was great. The survey never popped up or gave me a place to click so I could rate my technician Austin. He was amazing, knowledgeable, personable understood good customer service. It's just sad that this app does not!!
by Lisa Estes, 2023-04-06
View all user reviews

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