SightCall

Send and receive AR-powered visual assistance from your mobile device.

SightCall: AR Visual Assistance App

"SightCall" is an interactive AR-powered app designed for field technicians and mobile experts, enabling live visual support sessions with remote experts for enhanced service performance and improved customer experience.

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App stats

By: SightCall

Users: 51,705

102

Rating: 3.64

(88)

Version: 7.6.2 Build 800066928 (Last updated: 2024-12-04)

Creation date: 2019-03-01

Email: su*****@sightcall.com

URLs: Website ,Privacy policy

Permissions

Contacts: read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
full network access
change your audio settings
run at startup
draw over other apps
control vibration
prevent device from sleeping

Ranking

# 261,252 ▼ 150

Other platforms

SightCall VISION Chrome Extension (v2.0)

3.92

(12) 60,000

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including:
- Pause Video and Draw on Screen
- Capture and Save HD Photos
- Document Share and Co-Browse
- Remote Flashlight Activation for Better Visibility
- Remote Zoom for Clarity and Understanding
- Collect Product Numbers and Codes with Optical Character Recognition
and More

The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training.

Deployed globally, the SightCall App is used by field service organizations to:
- request visual assistance from the home office or expert of your choosing
- provide visual assistance to other colleagues in the field
- improve service performance and improve customer experience

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros