My Verizon

Take control of your account. Use the App to get account info on-the-go!

My Verizon

App stats

Version: 20.5.4 (Last updated: 2024-11-27)
Permissions
Device & app history: retrieve running apps
Identity: find accounts on the device
Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge
Contacts:
  • find accounts on the device
  • read your contacts
  • modify your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
SMS: receive text messages (SMS)
Phone:
  • directly call phone numbers
  • reroute outgoing calls
  • read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • update component usage statistics
  • read historical network usage
  • force device reboot
  • modify secure system settings
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • allow Wi-Fi Multicast reception
  • connect and disconnect from Wi-Fi
  • delete all app cache data
  • control flashlight
  • measure app storage space
  • full network access
  • close other apps
  • change your audio settings
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • modify system settings
  • read Google service configuration

Other platforms

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App summary

With My Verizon, you can:
• Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.
• Switch to a different plan easily or go Unlimited right from your device.
• Oversee all your accounts in one place—both your mobile plan and Home plans including Fios or 5G Home Internet.
• Keep track of your TravelPass days before your next big trip.
• Monitor data usage with a control center that lets you see how much data is being used, who is using it and how to get more when you need it.

Discover
• Score the latest deals and find accessories made for your devices, smart home and Fios.
• Check your security rating to evaluate your online risks and protections, and ensure you’re making the right decisions to keep yourself safe online.

Shop
• Check to see which offers, deals and perks you're eligible for.
• Switch to Verizon in minutes and scan your ID for quick setup.
• Bring your own device and check your device’s compatibility using our IMEI Check, ensuring a smooth transition to our network with your favorite device.
• Check the status of your new device so you’ll be ready when it arrives.
• Shop the newest phones, wearables, smart devices and accessories and get delivery as quickly as the same day.

myAccess
• Get in on the best in sports, music and entertainment experiences just for being a Verizon customer

And more
• Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed.
• Apply for the Verizon Visa® Card exclusively for Verizon Wireless customers.
• Easily enable or disable Touch ID and Face ID to make signing in easier and more secure.

Download My Verizon now and control your entire Verizon experience in just one app.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Frequent login issues requiring repeated password entries.
    • Slow performance and crashes, making the app difficult to use.
    • Inconsistent functionality of features like biometrics and chat support.
    • Complicated navigation with buried features and poor user interface design.
    • Technical glitches that hinder access to essential functions such as bill viewing and payment options.
    Most mentioned
    • Issues with logging in and retaining biometrics.
    • App crashes and freezes during use.
    • Complicated and unintuitive user interface.
    • Frequent updates causing regressions or new problems.
    • Difficulties with accessing support and managing account features.
    User reviews
    It's rare that I see an app that is functionally bad, but this one is. I don't know if they're just trying to port their website through the app or what, but links take 10-15 seconds to load or just don't respond to clicks. New pages frequently crash out to a blank white screen. The chat feature says an agent will respond in approximately 1 minute and just freezes indefinitely. It's one thing to complain about the service, but this app is almost unusable.
    by Larry Weigner, 2024-11-27

    It's way too hard to log in now. Biometrics won't hold. I've turned on biometrics nine times in each time it turns it off automatically. I put in my password then I have to put in my pin then I have to answer a secret question. I try to pay my bill and it says we're experiencing technical difficulties and then I get an email saying my bill is past due because I can't log in because we're experiencing technical difficulties
    by Bigg Mann, 2024-11-27

    Update: App biometrics works again! For the most part it's pretty good but with the most recent update I've lost the ability to use biometrics and have to enter my password and wait for a code and it's so obnoxious! I've disabled/enabled several times, settings show it's enabled but still directs me to enter a password. Sent a message to support through the app and they never responded.
    by Amy DiPietro, 2024-11-26
    View all user reviews

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