TELUS Connect (My Wi-Fi)

TELUS Connect lets you easily set up and manage your TELUS Wi-Fi network.

Manage Your TELUS Wi-Fi with TELUS Connect App

"TELUS Connect (My Wi-Fi)" is an Android app that allows users to manage their TELUS Wi-Fi network effortlessly. With key features such as device monitoring, data usage tracking, parental controls, and personalized troubleshooting, it enhances your home internet experience. Users in Alberta, British Columbia, or Quebec can self-install TELUS products and enjoy a seamless connection management experience. Requires an active TELUS Internet subscription and a My TELUS account.

Download

App stats

By: TELUS

Users: 750,945

2.89K

Rating: 3.36

(6,660)

16 new ratings

Version: 5.28.0 (Last updated: 2024-12-05)

Creation date: 2018-10-31

Email: co*****@telus.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
allow Wi-Fi Multicast reception
connect and disconnect from Wi-Fi
full network access
change your audio settings
run at startup
prevent device from sleeping

Ranking

# 70,353 ▲ 14

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

Want to check extension ranking and stats more quickly for other Android apps? Install Chrome-Stats extension to view Android-Stats data as you browse the Google Play Store.

App summary

Analyze keywords

Same great app, new improved name - "My Wi-Fi"’ has been renamed to "TELUS Connect".

Easily manage your TELUS home services from your mobile device! Self-install TELUS products, set up parental controls, personalize your service and troubleshoot issues right at your fingertips.

Key features:
* Monitor devices connected to your network, check your data usage and your billing information
* View and change your Wi-Fi name/password, and manage your guest Wi-Fi
* Pause Wi-Fi device access, or set up schedules to take back family time
* Set up family safety features such as adult content controls and network security
* Access personalized troubleshooting and recommendations to keep your services running smoothly
* Self-install your TELUS products, including Boost Wi-Fi, modems, TV boxes and more. Requires TELUS hardware or a self-install kit.

Requirements:
* TELUS Internet subscription in Alberta, British Columbia or Quebec
* My TELUS // Espace client account
* Android 8 and later
* Feature availability may differ based on modem, region, and product subscription.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Allows users to monitor Wi-Fi performance and track connected devices.
Provides the ability to pause Wi-Fi for specific devices, useful for parental control.
Shows historical data of Wi-Fi speeds and usage.

Cons

Frequent technical issues and crashes, making it unreliable.
Users often cannot access or control device settings when needed.
Slow performance and difficulty logging in; issues commonly with connectivity.
Inconsistent display of connected devices and schedules.

Most mentioned

Technical difficulties and errors accessing features.
Problems with stability and reliability of the app.
Issues with logging in and maintaining session.

User reviews

Non-intuitive. Very slow. Needs a lot of improvements in functionalities and speed.

rey francis, 2024-12-12

Garbage, nothing but trouble in many different ways over the years. Currently not able to add the boosters that magically disappeared from the app. Tried everything. I'm sure this garbage Internet service Telus is providing is also part of the issues I'm having with my Sonos products. Ready to throw it all out. If this product is broken then own it and fix it. Service is of no help.

Brian Kane, 2024-11-21

Its really quite good when it works, I can see my WIFI speed and history of speeds as it it saves, for a time, all the old tests. It also shows what devices are using it and the usage amount at any given time so I can control or limit usage of any device for the kids. Thanks Telus for giving us more control and access. When it's not working very difficult to get help.