SmartHome

Monitor and automate your home in real-time from anywhere in the world.

SmartHome: Real-Time Home Monitoring & Automation

"SmartHome" is an all-in-one security and automation app that allows you to monitor and control your home in real-time from any mobile device. With features like video monitoring, safety alerts, and temperature control, you can optimize your home’s security and efficiency effortlessly. Stay connected, receive notifications, and manage all your smart devices from anywhere with an internet connection. Enhance your home experience with the TELUS SmartHome app.
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App stats

By: TELUS
Version: 5.2.4 (Last updated: 2024-03-05)
Creation date: 2021-09-07
Permissions
Identity: find accounts on the device
Contacts: find accounts on the device, read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • allow Wi-Fi Multicast reception
  • connect and disconnect from Wi-Fi
  • full network access
  • change your audio settings
  • control Near Field Communication
  • run at startup
  • control vibration
  • prevent device from sleeping
  • read Google service configuration

Ranking

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App summary

TELUS SmartHome is your simple all-in-one security, safety and smart home solution. Protect, automate and monitor your home in real-time from anywhere in the world, from any current mobile device. All you need is internet or mobile service, a TELUS SmartHome Security service plan and the smart devices you wish to install at home.

The TELUS SmartHome app offers solutions for:

· Security and safety alerts
· Interactive video monitoring
· Energy efficiency management
· Home automation

Optimize your home from wherever you are. Just tap your app, and you’ll have real time access to what’s happening at home. View your video screens or clips, change and control settings and make your home the safest and smartest it can be.

Whether you’re down the block or halfway around the world, still in bed or halfway through a busy day, TELUS SmartHome Security has you covered. The TELUS SmartHome app can send you notifications, you can instantly view your front door or living room, make and change rules to maximize energy efficiency or improve comfort, and have direct access to every security and smart home device you’ve installed.

Simple icons and easy-to-follow screens give you remote access and control. Guide a slider to dim a light, tap to chat with someone at your front door, or pre-program an early morning warm up of the house before you even open your eyes.

Note: This TELUS SmartHome app requires a compatible system, internet access and a TELUS SmartHome Security service plan. The app features and their usage varies based on the solution chosen, equipment and service plan. Visit telus.com/home-security for more information.

With the TELUS SmartHome app, you can:

· Receive real-time emails, text messages and push notifications for unexpected activity and events that matter to you
· View your property from installed video cameras
· Watch live and recorded video clips from your security cameras
· Pre-program or turn lights on or off
· Set the ideal temperature on your smart thermostat
· Search your complete event history
· View and speak remotely to a visitor at your front door

How the TELUS SmartHome helps you stay connected to home:

· Know instantly when your kids are home from school
· Arm your system and lock up from anywhere or automatically as you leave the house
· Know when service people arrive or leave
· Be alerted when the garage door is left open
· Receive a notification your medicine or liquor cabinet has been opened
· Know if someone changes your thermostat settings
· Be alerted if someone attempts to log on to your account
· And much more!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • House panel layout is well organized and easy to use
  • App interface is clean
Cons
  • Unreliable camera recordings and notifications
  • Delays in app and camera response
  • Difficult navigation and clunky interface
  • Inconsistent functionality across devices
  • Problems with connectivity and resetting devices
Most mentioned
  • Camera does not consistently record motion
  • App fails to send notifications
  • Frustration with clunky and unintuitive interface
  • Problems with setting up and maintaining schedules
  • Canceled contracts and poor customer support
User reviews
Scheduling feature for our smart plug stopped working months ago. Have tried to fix it but no luck. Can manually control the plug from the app, but, schedule does nothing. Also, ridiculously clunky interface where you need to use both the app and the web UI. Pretty embarrassing in 2024.
by Glenn Karlsen, 2024-11-30

The camera doesn't record movement when I KNOW there's been movement. There's also issues the with app and it just stays on the loading page.... All in all you might want to save money and go elsewhere. Maybe a different device you monitor yourself, with better quality apps and products. A few good things... The actual house panel is well laid out and easy to use. It also takes photos every time someone puts the password in. The house senors seem to work well, so that's good atleast.
by Chelsea, 2024-11-26

Do not recommend! I have a doorbell cam that barely works, is poor quality, and has malfunctiond a handful of times. I have the app set to the most sensitive setting, and it has missed a car accident in front of my house, as well as instances of me checking the mail. It has stopped recording while people rang bell and waited (useless to catch porch pirates in the act). If I check the camera it often stops after a few seconds and I get a "play" button. I'm often met with a retry/troubleshoot.
by Kate Lang, 2024-11-21
View all user reviews

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