myGov

Official Australian Government myGov app to use myGov on your mobile.

myGov - Official Australian Government App

myGov is the official Australian Government app designed for mobile use, allowing users to securely sign in, manage inbox messages, access government services, and store digital cards and certificates. To use this app, a myGov account is required. For further details, visit my.gov.au/app.

Download

App stats

By: Services Australia

Users: 2,741,745

20.23K

Rating: 3.35

(3,881)

20 new ratings

Version: 1.27.0 (Last updated: 2024-12-05)

Creation date: 2022-11-30

Email: my*****@servicesaustralia.gov.au

URLs: Website ,Privacy policy

Permissions

Camera: take pictures and videos

Microphone: record audio

Other:

receive data from Internet
view network connections
full network access
run at startup
reorder running apps
prevent device from sleeping
Google Play license check

Ranking

# 31,725 ▲ 105

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

Want to check extension ranking and stats more quickly for other Android apps? Install Chrome-Stats extension to view Android-Stats data as you browse the Google Play Store.

App summary

Analyze keywords

‘Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy.

You can use this app to:
• securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID
• easily view and manage your myGov Inbox messages
• quickly access your services
• store some government digital cards and certificates in the digital wallet.

You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au

To find out more go to my.gov.au/app

myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au’

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Ability to access multiple government services in one app.
Support for passkey authentication.
Integration with modules like tax, Medicare, and Centrelink.

Cons

Frequent login and authentication issues, including timeouts.
Unintuitive interface and poor user experience.
Multiple errors and crashes, often requiring repeated attempts to complete tasks.

Most mentioned

Problems with logging in and being locked out.
Errors related to the identity service being unavailable.
Complexity and frustration with the app's usability.

User reviews

This is madness. It's as if a different person from each government departments designed a section of the app without discussing compatibility with the other departments. So when you go to link a service it says sorry your sign in method to my gov doesn't work for this department you need to create a different way of signing in. I've never come across anything more retarded in my life.

Troy Yang, 2024-12-12

Unstable. Get an error " identity service is unavailable error... identity.gov.au is unavailable please try again later". The usability is terrible so when there is an error there is no way to easily report it. Instead you get reminded of the privacy obligations and a rant about how good the app is. Incorrect levels of authentication (you can't use biometrics across all apps for consistent user experience) between integrated apps means moving between apps once authtictaed it not easy.

Rodney Miller, 2024-12-08

The link to statutory declaration does not link to the form but to a digital id area. Having the form ready accessible would be very useful. Please fix it