Express Plus Medicare

Use Express Plus Medicare to connect with Medicare.

Express Plus Medicare - Manage Your Medicare Online

"Express Plus Medicare" is a mobile app that simplifies managing your Medicare tasks online 24/7, allowing users to submit claims, update information, view Medicare card details, and access claims history easily with a myGov account.

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App stats

By: Services Australia

Users: 5,570,804

5.85K

Rating: 2.43

(9,645)

4 new ratings

Version: 4.14.1 (Last updated: 2024-12-13)

Creation date: 2013-09-01

Email: me*****@servicesaustralia.gov.au

URLs: Website ,Privacy policy

Permissions

Other:

receive data from Internet
view network connections
full network access
run at startup
prevent device from sleeping
Google Play license check

Ranking

# 18,993 ▼ 17

Other platforms

Express UTM-Builder (v0.8.11)

4.76

(17) 1,000

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App summary

Analyze keywords

The Express Plus Medicare mobile app makes it easier for you to do your Medicare business online.

Use the app to do a range of things 24 hours a day, 7 days a week.

With the app you can:
• submit Medicare claims
• enrol a newborn into Medicare
• update your bank account details and contact information
• view a digital copy of your Medicare card details and current card members
• order a replacement or duplicate Medicare card
• view and download your Medicare Claims History Statements for the last 3 years
• view your Medicare Safety Net balance
• register or change your organ donation decision
• view a digital copy or request a new organ donor card
• view and download immunisation history statements for:
• yourself
• your child under the age of 14.

Set up the app

You need a myGov account linked to Medicare to use the app.

To sign in to the app, use your myGov sign in details and create a myGov PIN. You’ll then use your myGov PIN to sign in to your app in the future.

If you need help creating a myGov account or linking to Medicare, use our online help guides at www.servicesaustralia.gov.au/individuals/online-help

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Useful for digital Medicare card access when functioning
Helpful in emergencies, such as needing a Medicare card at the ER

Cons

Frequent login failures and service unavailability
Poor functionality and limited features leading to inability to complete tasks
Camera function degrades image quality, making it hard to upload receipts
Inconsistent app performance across different devices
Lack of updates or maintenance, leading to user frustration

Most mentioned

Login failed and service unavailable errors
App is difficult to use and often non-functional
Problems with resetting PIN and managing myGov access
Inability to upload documents or submit claims effectively
General dissatisfaction with app maintenance and performance

User reviews

Good to have your required information at hand and to be able to provide the information.

Edward.a Swan, 2024-12-17

Unusable app because all the buttons are all the way to the edge and completely inaccessible on my phone.

Vickie Stapleton, 2024-12-10

Had switched to a new phone and I wouldn't be able to get to the login stage. I registered my new device in Mygov but couldn't just get to the login stage. Tried installing, resetting cache, uninstalling, restarting phone, deregistering phone from Medicare & re-registering, changing PIN on Medicare... Just never worked in spite of anything. Its a shame as I was happy to be able to use the digital Medicare card whenever needed without having to carry around one