Express Plus Child Support

Services Australia Child Support mobile app

Express Plus Child Support App - Services Australia

"Express Plus Child Support" is a mobile app by the Australian Government that allows users to manage their Child Support services conveniently. With the app, users can pay Child Support, view payment history, update personal and bank details, and much more. To access the app, a myGov account linked to Child Support is required. Key features include checking payment due dates, uploading documents, and updating income estimates, providing a comprehensive solution for Child Support management.

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App stats

By: Services Australia

Users: 324,688

526

Rating: 3.00

(934)

1 new ratings

Version: 2.1.7 (Last updated: 2024-12-17)

Creation date: 2015-08-31

Email: ch*****@servicesaustralia.gov.au

URLs: Website ,Privacy policy

Permissions

Other:

receive data from Internet
view network connections
full network access
control vibration
prevent device from sleeping

Ranking

# 109,972 ▼ 114

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App summary

Analyze keywords

With the Australian Government’s Express Plus Child Support mobile app you can pay Child Support, view your Child Support payments, update your details and more.

To use the app you need to have a myGov account linked to your Child Support online account.

To setup a myGov account go to my.gov.au

If you need help to setup a myGov account, or link to Child Support go to servicesaustralia.gov.au/onlineguides

To sign into the app for the first time, use your myGov sign in details and create a PIN.

You’ll then use your myGov PIN to sign into the app in future.

With our app, you can:
• check when your payments are due
• check how much to pay and make your payments
• check how much you’ll receive
• view your payment history
• view and update your personal and bank details
• update change of care arrangements
• upload documents to Child Support
• update your income estimate
• update your income for a previous financial year
• advise of an extraordinary payment

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

User-friendly when it works
Stores all necessary information in one place
Ability to upload required documents

Cons

Frequent login issues and app crashes
Service temporarily unavailable messages
Lack of updates and bug fixes
Poor customer support and response to issues
Long wait times on phone support

Most mentioned

App not working for months
Constant 'service temporarily unavailable' errors
Reinstallation does not resolve issues
Request for updates and technical fixes
Frustration with functionality compared to previous years

User reviews

App doesn't give notifications when Child support agency places a letter for your consideration in your personal inbox . Even when app settings allow notifications. When communicating this to the agency was told unprofessionally that I needed to check every day wich is a blant lie. Users beware of this and hopefully you'll not get caught out.