Express Plus Centrelink

Use Express Plus Centrelink to access your Centrelink services on the go.

Express Plus Centrelink - Manage Your Benefits On-the-Go

"Express Plus Centrelink" is a mobile app that enables users to manage their Centrelink information online, linking to their myGov account for services like reporting income, checking payments, and uploading documents, all from their Android device.
Install from Google Play Store

App stats

Version: 5.29.1 (Last updated: 2024-12-12)
Creation date: 2015-02-15
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • change your audio settings
  • run at startup
  • control vibration
  • prevent device from sleeping
  • Google Play license check

Ranking

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App summary

The Express Plus Centrelink mobile app makes it easy for you to manage your Centrelink information online. To use the app, you'll need to have a Centrelink online account linked to your myGov account. With Express Plus Centrelink, you can do most things you can do in your Centrelink online account, without the need to visit an office or wait on hold. Here's what you can do using the app:

• View and update your personal details, including study.
• Report your employment income.
• View and update your family income estimate and payment choices.
• Check your payments.
• Upload documents to Centrelink.
• View your Child Care Subsidy details.
• Apply for or repay an advance payment.
• Track the progress of most online claims.
• View your Centrelink letters.
• Manage your Energy Bill Relief consent.
• View and manage your Centrelink appointments by adding reminders to your personal calendar.
• View digital copies of your Centrelink concession or health care cards.

If you use a BasicsCard or if your payments are income managed, you can manage your own money to easily check your available balance and view recent transactions on your BasicsCard.

To sign in to the app, use your myGov sign in details and create a myGov PIN. You can then use your myGov PIN to sign in to the app each time you use it.

If you need help creating a myGov account, go to my.gov.au For help with linking Centrelink to your myGov account, go to servicesaustralia.gov.au/onlineguides For help using the app, go to servicesaustralia.gov.au/expresspluscentrelink

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Frequent crashes and issues with logging in.
    • Issues with the app signing users out unexpectedly.
    • Complicated login process, especially after the update.
    • Multiple users reported being stuck in endless login loops.
    • Inconsistent performance, working on WiFi but not on mobile data.
    Most mentioned
    • Users are unable to log into the app after the latest update.
    • The app is described as user-unfriendly and complicated.
    • Recurrent bugs and technical errors frustrate users.
    • Many reviews mention forced updates that lead to more problems.
    • Users express strong dissatisfaction with customer service and support.
    User reviews
    So updated ... and again have to go to the office to report.. seems to happen nearly every update ... a waste of over 5 hours just trying to report and still end up doing it in the office... .... has got a lot better ,, no issues for a long time...
    by Graeme Polkinghorne, 2024-12-16

    Why is it necessary to mess with what is simple and easy to use? Hopefully someone somewhere will realise all the upgrades etc are so unesssary.til then we shall continue to live in a state of utter confusion who is going to explain that to AI
    by Laurel McCarthy, 2024-12-16

    Appalling! First Express Plus Medicare is no longer compatible with my device and now Express Plus Centrelink is not compatible. What updates have you made to the system??
    by Susan Thorley, 2024-12-10
    View all user reviews

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