Viator Tours & Attractions

One app, 300,000+ travel experiences, tours, and tickets you’ll remember.

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Viator Tours & Attractions

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App stats

By: Viator

Users: 4,340,773

17.94K

Rating: 4.84

(47,070)

250 new ratings

Version: 14.1.0 (Last updated: 2024-11-27)

Creation date: 2012-11-12

Email: mo*****@viator.com

URLs: Website ,Privacy policy

Permissions

Calendar: add or modify calendar events and send email to guests without owners' knowledge

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
full network access
run at startup
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 22,819 ▲ 15

Other rankings

#30 in Travel and local (Free) ▼ 5 #12 in travel keyword 32 ▲ 2

Other platforms

Not available on Chrome

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Not available on Edge

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App summary

Analyze keywords

Thanks to industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. And with our mobile app putting world-class travel experiences in the palm of your hand, your dream trip is just a few taps away. Whether you need inspiration for things to do on your trip or want to access your tickets on the go, the app has you covered. Here’s how:

Book and manage your trip on the go:
• Browse our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings from wherever you are
• Get same-day notifications about your activity with directions to your departure and pickup points
• Free cancellation up to 24 hours in advance

Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours and activities you want to book

Flexible payment options:
• Reserve now and pay later
• Pay in installments with Klarna
• Book with Credit Card, PayPal, or Google Pay

Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers

Viator Rewards
With Viator Rewards, you’ll earn rewards on every eligible purchase. The best part? You can use them to save actual money on future bookings. Do more with Viator. Earn. Redeem. Repeat. Simple as that.

No matter what type of traveler you are, Viator will help you make memories that will last a lifetime.

But don’t just take it from us. Here’s what our travel community says about the Viator app:

“So easy and efficient. Even ol’ guys like me can easily maneuver using the Viator app! Awesome!”

“Great app. Easy to navigate, lots of options, and great info.”

Rated 4.3/5 on Trustpilot with over 57,000 verified reviews.

P.S. Having technical issues with the app? Please email [email protected]

Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community.
https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Wide selection of excursions and tours available.
Easy to book and cancel trips if plans change.
Some users had positive experiences with the tours they booked.

Cons

Customers report high fees compared to booking directly.
Confusing meetup location information provided after booking.
Poor customer service and slow refund processes.
App functionality issues, making it difficult to access bookings.
Inconsistent information and details about tours.

Most mentioned

High prices compared to local booking options.
Lack of clear information regarding meetup locations.
Frustration with customer service and refund processes.

User reviews

Event timing and location wasn't clear, so we paid for a tour, didn't get details, time was wrong so we missed it. No refunds, had to pay again on site in order to do the event, deleted the app. Fun update, another issue with a Viator event, fortunately there was a refund this time, but it sure feels like they don't do anything to screen the services they offer, so it's anyone's guess if you'll get what you paid for or if you'll get ripped off.

Will Griffith, 2024-08-29

I love this site! I've booked many day trips utilizing Viator all over Europe and have been pleasantly impressed with the selection of excursions offered and how well they operate. The site makes it so easy to book and cancel if plans change. You can even save trips to a wishlist to view again later. Let this site work for you and be pleasantly surprised.

StraightBlue2, 2024-08-23

They canceled my snorkel-sail excursion (that was booked 4 months in advance, by the way)! Legit almost cost me the AM time slot, which was imperative to the days iternirary. Luckily, I was able to call the physical location, and they honored the booking. It was also cheaper, but that's no thanks to Viator/Trip advisor! I will never use Viator to book anything again, nor would I recommend it at all. Book local!