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The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.
- Tickets booked through the app are automatically added to My Bookings and available offline -Search and book coach travel to 100's of UK towns, cities and airports on the go. -Use our Coach Tracker to view timetables and track your journey progress as you travel. -Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Android wallet. -Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email. -Quickly search your recent journeys and re-book tickets.
User reviews
Apart from the obvious flaws like having to sign in every time one needs to book a trip, it's become impossible to purchase a ticket on the app nor on the website because of a consistent payment error concern regardless of the payment card, name or details. Yet, a call to their customer service unit waits incredible amount of time without them admitting that there's a problem with the platform nor being able to render a solution.
App doesn't support the change and go facility so you have to use the website. Coach tracker didn't work for me. Only useful to store the tickets offline
So I just signed up for an account following a coach ticket purchase and I think it'd be a great thing to have an app that covers my very basic needs of viewing my ticket and seeing times etc (similar to the Trainline app which is excellent). Except I can't even log in with my account; there's no option to so I might as well just use the web browser where it has my details and times and so on? What's the point of the app then? Absolutely useless.