Amtrak

Managing your travel should be easy. With the Amtrak app, it is.

Amtrak

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App stats

By: Amtrak

Users: 7,433,185

20.15K

Rating: 4.12

(39,848)

109 new ratings

Version: 5.3.2 (Last updated: 2024-10-14)

Creation date: 2012-09-28

Email: Mo*****@amtrak.com

URLs: Website ,Privacy policy

Permissions

Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
control flashlight
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 15,022

Other rankings

#15 in Travel and local (Free) ▼ 1

Other platforms

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App summary

Analyze keywords

Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes - no need to print
• Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
• Check train status
• Find station information
• Edit and manage your account profile
• Save credit cards for quick checkout
• And so much more...

With the Amtrak app, you can do it all right from your smart device.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Convenient for booking tickets and accessing travel information.
Users appreciate easy access to reward points and past trips.
App makes it easier to handle cancellations or changes directly.

Cons

Frequent login issues and requirement for verification codes.
App often crashes or doesn't load properly, leading to frustration.
Many users report difficulties with functionality, such as booking and checking account rewards.

Most mentioned

App crashes or shows error messages frequently.
Login and account access issues.
Slowness and buggy performance.
Inability to book tickets or access features without redirects to the website.
Poor customer support response times.

User reviews

This app just doesn't work for me, I ended up having to call Amtrak to book my tickets, then they didn't add my points to my balance. The old app was perfect, it never failed. When I bought a brand new phone, they made me switch to this one and it just goes error, everytime I hit a button. Also, I'd like my points and an apology for losing all my info and saved lounge passes. I love Amtrak and I love the train. But I lost a ton of points, lounge privileges, because they got this new version.

ELISABETH HAGEN, 2024-11-24

Useful but major problems. Slow! Changing tickets works 50% of the time, usually hangs. Delay times not shown - you must search train status! No arrival time tracking. Can only book one way tickets to use any coupon. Coupons should appear in order of expiration. Needs realtime integration and push notification rather than texts. NO REWARDS ACCOUNT ACCESS - really? You have to log onto the internet to check your account. Functional but very disappointing.

mindlessbuddha, 2024-11-20

Each time you sign in the app sends you a verification code. When I go out of the app the retrieve the code it bumps me back to sign in and makes the current code void. I tried to change the settings so that I do not need to sign in via verification code but it doesn't allow me to change that. Very frustrating.