Greyhound: Buy Bus Tickets

Booking your bus tickets has never been easier

Greyhound: Buy Bus Tickets

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App stats

By: Greyhound Lines Inc

Users: 3,705,179

11.42K

Rating: 4.70

(84,957)

456 new ratings

Version: 9.46.1 (Last updated: 2024-11-29)

Creation date: 2014-10-27

Email: we*****@greyhound.com

URLs: Website ,Privacy policy

Permissions

Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage

Storage: read the contents of your USB storage

Other:

receive data from Internet
view network connections
full network access
run at startup
prevent device from sleeping

Ranking

# 25,575 ▼ 2

Other rankings

#28 in Travel and local (Free) ▲ 1 #23 in ticket keyword 72 ▲ 1

Other platforms

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Not available on Edge

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App summary

Analyze keywords

Book low-fare bus tickets with more options

With the free, refreshed, and enhanced Greyhound app, you have more bus trip options, same low fares, and more new features than ever before.

• Bus Trip Schedules – More options! Now you can see and book both Greyhound and FlixBus carrier schedules. More schedules mean more low fares on bus trips.
• Seat Assignments – Choose the seat on the bus that you like the best. Want a window – sounds great. More of an aisle person – the choice is yours. A fee applies to select your preferred seat, or we’ll choose one for you
• Show your ticket directly from the app. No more checking in, no more printing a ticket. Simply show the driver the QR code of your ticket in the app.
•Live trip updates – all from the app in the palm of your hand
• App only discount offers. We like it when you use our app, that’s why we send out app only email offers

Some of our over 1900 bus routes across North America include:
• Albany, NY to New York, NY
• Atlanta, GA to Dallas, TX
• Atlantic City, NJ to New York, NY
• Boston to New York, NY
• Chicago, IL to Minneapolis, MN
• Dallas, TX to Houston, TX
• Houston, TX to San Antonio, TX
• Las Vegas, NV to Los Angeles, CA
• Los Angeles, CA to Phoenix
• Miami, FL to New York, NY
• New York NY to Philadelphia, PA
• San Antonio, TX to Monterrey, Mex

For details on what personal information we collect and for what purpose, your privacy rights and how to exercise them, visit https://www.greyhound.com/privacy-policy

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Simplicity of layout and ease of use
Ability to quickly book trips and skip going to the counter
Good customer service experience reported by some users
Provides travel information and tips

Cons

Frequent delays and issues with bus reliability
Refund process is unsatisfactory and confusing
Major bugs and app crashes preventing functionality
Inaccurate bus tracking and route information
Poor customer support response time

Most mentioned

Delays in bus schedules
Issues with refunds and coupon system
Problems with bus tracking functionality
Frustrations with customer service and app usability
Change in app layout causing confusion

User reviews

2 times I've booked a trip they got delayed by over 6 hours and many people I've met on both trips have had the same issue happen before. This is ridiculous to happen multiple times for many people. When I even ask the people at the desk it's like I get ignored and they don't even tell me what's going on. One time I even got stuck here for hours my bus was so late because they didn't even have a driver for it, but they still had it available for booking. The inconsistency is unbelievable

Donovan Johnson, 2024-09-26

There are a couple of problems with this app. Number 1, when you ask for a refund, you will never get back the full amount, and they offer it back in coupons. If you purchase a ticket for 20 dollars and cancel within 5 minutes, they will give you about 5 dollars in coupons, not cash. Before the ride starts, get the drivers to check everyone's ticket number and seat before taking off because I always pay for the window seat, only to end up finding someone sitting there who doesn't want to move.

Juby Phonic, 2024-08-22

This app is a waste of time. You could use Google maps on a local bus line with better consistency, as well as the ability to tell which terminal you are boarding. Every stop you make while traveling requires you to get out, talk to inattentive tellers which wastes time and if they make you miss your bus they refuse to refund you within 15 minutes of making your purchase. Very dumb, very money grab, use a different service to travel even air this one sucks time and money.