Italo: Italian Highspeed Train

Explore Italy at high speed. Enjoy your trip on board with quality and comfort.

Italo: Italian Highspeed Train

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App stats

By: Italo S.p.A.

Users: 3,554,834

9.75K

Rating: 4.87

(23,196)

135 new ratings

Version: 4.1.4 (Last updated: 2024-11-29)

Creation date: 2014-03-19

Email: nt*****@gmail.com

URLs: Website ,Privacy policy

Permissions

Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge

Location: approximate location (network-based), precise location (GPS and network-based)

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
change network connectivity
connect and disconnect from Wi-Fi
full network access
control vibration
prevent device from sleeping

Ranking

# 26,307 ▲ 3

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App summary

Analyze keywords

Welcome to the Italo app - The Official Italian high-speed train, where you can book your tickets to travel all over Italy, always at the best prices and without booking fees.
Purchase your tickets with Italo to travel at maximum speed between Italy's most captivating cities, such as Rome, Milan, Naples, Florence, Venice, as well as to over 1000 destinations nationwide thanks to bus and regional train connections.
· Rome-Florence in only 1 hour and 30 minutes travel time.
· Rome-Venice in only 3 hour and 50 minutes travel time.
· Naples-Rome in only 1 hour and 10 minutes travel time.
· Milan-Venice in only 2 hours and 30 minutes travel time.
· Venice-Florence in only 2 hours travel time.
· Florence-Milan in less than 2 hours.
· Milan-Rome in less than 3 hours.

Why should you download the Italo app?
· No booking fees and always the most convenient prices available within the app.
· Streamlined and faster purchase process to obtain your ticket in just a few clicks.
· Easily purchase your ticket up to 3 minutes before train departure.
· Passbook integration is now also available.
· Effortlessly manage all your tickets in your personal area.
· Set up your preferred payment method for seamless transactions, with both credit card and PayPal being accepted.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use and intuitive interface
Allows fingerprint login
Good features like 'Ready to go' for changing tickets
Modern design
Ability to check schedules and purchase tickets easily

Cons

Poor customer service and support
Frequent app glitches and slow performance
Issues with ticket visibility and integration with other booking apps
Complicated login process with password issues
Problems processing payments and handling refunds

Most mentioned

Lack of customer service
App glitches and slow performance
Tickets not showing up in the app
Difficulties with payment and refunds
Poor organization and communication regarding train schedules

User reviews

The worth experience in my many years of traveling. This company make the name "Italy" equals to disorganized and unhappiness. No customer service. Not on time (literally naver). So sad that they don't know how to do their jobs.

Saba Saremi, 2024-11-04

Excellent process. Sign up. Become a member. I got 2×1 Special. Speed train, that I'm USA 🇺🇸 they dream to have! 5 Star. Haven't traveled yet, but looks amazing!