Optum Bank

The Optum Bank app helps you manage your health care accounts easier and faster.

Optum Bank - Manage Your Health Accounts Easily

"Optum Bank" is an Android app designed to help users maximize their health account benefits, track balances, pay health-related expenses, and manage receipts effectively.
Install from Google Play Store

App stats

Version: 2.8.0 (Last updated: 2024-12-13)
Creation date: 2018-02-01
Permissions
Phone: directly call phone numbers
Photos/Media/Files: read the contents of your USB storage
Storage: read the contents of your USB storage
Camera: take pictures and videos
Other:
  • Access all system downloads
  • receive data from Internet
  • view network connections
  • full network access
  • change your audio settings
  • run at startup
  • control vibration
  • prevent device from sleeping

Ranking

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App summary

The Optum Bank app helps you get more out of your health account benefits. You’ll get clear tips on stretching every dollar. Plus, we’ll help you understand how to make your health savings account, flexible spending account or other spending accounts work harder for you.

WITH THE APP UPDATE, YOU CAN NOW EASILY:

Keep track of all your account balances
Unlock more ways to use your health account dollars
Use your account to pay for health costs
Find answers if you have questions
Store your health care receipts all in one place
Understand what may qualify as an eligible health expense

VIEW YOUR HEALTH ACCOUNTS FROM ANYWHERE

See your health account balances and contributions and view health spending and saving transactions all in one place.

DID SOMEONE SAY SHOPPING? YES, WE DID.

Get more out of your health dollars and understand what health costs are eligible (think allergy meds, acupuncture and thousands more). Then shop and pay with your Optum card or digital wallet.

PAY BILLS, PAY EASILY, PAY YOURSELF

Pay for health-related expenses, check and submit claims for reimbursement and easily capture receipts, all with a few taps.

AND IF YOU HAVE QUESTIONS, WE HAVE ANSWERS

Easily find out what you need or type away and send us an email.

ACCESS INSTRUCTIONS:

You will need to have an Optum Bank health account to use this app. Please visit optumbank.com if you’re an Optum Bank customer and need to update your account credentials.

ABOUT OPTUM BANK:

Optum Bank is advancing care, connecting the worlds of health and finance in ways that no one else can. Optum Bank is a leading health accounts administrator with over $19.8B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Bank helps reduce costs while helping people make better health decisions — creating a better health care experience for our customers.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Ease of setting up monthly deposits and paying medical bills from HSA
  • Helpful customer service
Cons
  • Frequent login issues, including password resets and failure to recognize biometric login
  • App often lags, hangs, or shows a blank screen
  • Problems with uploading receipts and reimbursement processes
  • Long wait times for funds to reflect in the account
  • Inconsistent user experience between app and website
Most mentioned
  • Login problems, including frequent password resets and biometric login failures
  • App stability issues, including crashing and slow performance
  • Uploading issues with receipt documents
  • Poor navigation and user interface experience
User reviews
When it works, it works well and is easy to use. However, while actively submitting multiple receipts to reimburse/pay myself, the app will flash a message that due to inactivity the app is closing. I hit OK, and the app closes in the middle of me submitting a photo of a receipt. This happens several times during the same session. I will be halfway through submitting a receipt, and I have to log back in and start all over again with submitting that receipt. Sent email to admin but no response.
by Naomi, 2024-12-03

I was trying to reimburse myself for qualified expenses. I got logged out several times for inactivity though I was entering provider data and uploading a supporting claim document. I was also thrown out with message App has a bug, clear the cache. So I cleared the cache. Then I was thrown out with message App has a bug and I should wait until the developers fix it. This is really unacceptable when I have available funds and can't use the app to transfer them,though that process seems dicey
by Sheri Spencer, 2024-11-22

Lately the login just spins. Not working properly. Previous: The funds clear from my checking acct yet still 3+days later the funds do not show up in the HSA, somewhere in limbo, every single time. I called the support line and was told it takes time. If I go out of my way to get on a laptop, at least it shows the contribution a little earlier being initiated. But this mobile app doesn't even show it acknowledges the contribution until a week later. Very odd.
by Ignatius D, 2024-11-03
View all user reviews

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