myMetLife Gulf Middle East

An app for MetLife’s customers from the UAE, Bahrain, Kuwait, Oman, and Qatar.

myMetLife Gulf Middle East - Customer App

"myMetLife Gulf Middle East" is a comprehensive app for MetLife customers in the UAE, Bahrain, Kuwait, Oman, and Qatar, offering account management, health and wellness resources, and seamless access to customer services. Users can track claims, view ID cards, and utilize Wellbeing Connect and health tracking tools for enhanced support and engagement with their policies.

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App stats

By: MetLife Inc

Users: 177,703

585

Rating: 4.18

(3,248)

4 new ratings

Version: 2.4.3 (Last updated: 2024-10-25)

Creation date: 2019-12-04

Email: cu*****@metlife.ae

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device

Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge

Contacts:

find accounts on the device
read your contacts
modify your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Other:

view network connections
full network access
prevent device from sleeping

Ranking

# 148,783 ▲ 12

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App summary

Analyze keywords

myMetLife Gulf (Middle East) app is designed for customers who are covered by a policy purchased from MetLife in one of the Gulf countries (UAE, Kuwait, Oman, Qatar, Bahrain). It’s a one-stop online customer service center with everything MetLife has to offer! Manage your account, read the latest on health, fitness, and financial wellness, and access customer service. If you have medical insurance through your employer, you can also use the app to also access pre-approvals, submit and view claims and view your ID card. If you’re eligible, the app will also help you access Wellbeing Connect and the health tracking tool.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

Poor performance and slow loading times.
Repeated login prompts and failure to remember credentials.
Inability to upload files or images, especially in PDF format.
Technical errors preventing access to the app and web portal.
Difficulties in processing payments and resolving customer service issues.

Most mentioned

Slow performance and loading issues.
Inability to upload files, particularly PDF documents.
Frequent login issues and password prompts.
Poor customer service and responsiveness.
Technical errors in the app and web portal.

User reviews

Very poor mobile app and online portal service. Deleting a claim will take more than 10-15 minutes. Most of the time, the mobile app is very slow, and most of the time, it is very difficult to log in to the mobile app. Web portal Most of the time, showing technical error, unable to log in at web page. As a premium insurance provider, we didn't expect such a type of online service. Need improvement on mobile app as well as online portal.

Pram J, 2024-12-07

If I could only give zero stars! Like the other reviewer, it prompts you to change the password, but nothing happens even after several trials. Basically useless app!

Michelle, 2024-11-07

Good day, The system does not accept any password either I create it myself, or system suggested strong password. Kindly check from your end. I do remember my existing password, which I recently changed after receiving mail from metlife. Even that is not working. I even uninstalled and reinstalled the mobile app again. Still not working. Kindly advise