MetLife US App

Securely access your account to pay insurance bills, find a dentist, and more.

MetLife US App - Manage Your Insurance Benefits

"MetLife US App" is a mobile application designed for managing insurance benefits efficiently. With a user-friendly interface, users can securely access coverage details for dental, auto, home, disability, and other insurance products. Key features include finding dentists, paying bills, reviewing claims, and uploading documents. Enhanced design and personalized estimates make it easier to stay informed about your benefits on the go.

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App stats

By: MetLife Inc

Users: 834,326

2.67K

Rating: 3.62

(7,773)

0.01

Version: 3.0.40 (Last updated: 2024-12-05)

Creation date: 2012-10-24

Email: mo*****@metlife.com

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device

Contacts:

find accounts on the device
read your contacts
modify your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers, read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

delete other apps' caches
view network connections
pair with Bluetooth devices
full network access
run at startup
prevent device from sleeping

Ranking

# 66,259 ▲ 5

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App summary

Analyze keywords

The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits. We focused on your feedback, making it easy and secure to register and access your information. We also improved the customer experience with an overall design enhancement.

FEATURES:

DENTAL
Access coverage details and claims, find a dentist, read reviews and book an appointment
Get personalized estimates for dental procedures and have your ID card with you wherever you go

AUTO & HOME
Easily understand your policy and coverage details, and pay your bill
Save your ID Card or request one to be mailed to you
File a claim and upload pictures of the incident

DISABILITY
Review claim information and make updates, report absences
Contact your case manager and upload relevant documents
Setup and update direct deposit information

You can also access the following products: Group Life, Accident & Health, Group Legal, and Vision

For additional product information and other details, please visit MetLife.com

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Ability to view policy numbers and coverage details
Centralizes multiple MetLife policies (dental and auto)
Provides reminders for account status

Cons

Frequent error messages and crashes during login and navigation
Poor user interface and navigation, described as clunky and unintuitive
Issues with account linking and accessing benefits
Payment processing errors and limitations (e.g., minimum payment amounts)
App functionality is often non-responsive or does not work as intended

Most mentioned

The app consistently errors out or fails to load information
Users are frustrated with login issues and the inability to create or access accounts
The functionality does not meet user expectations or basic app usability standards

User reviews

Web site changes, no accounts listed. Met Life makes it extremely hard to keep up with policies. Have used browser and phone app. I can't wait to remove funds when i can find them! Too low of interest earned... tons of better options out there... customer care is mostly a joke with the time required to get answers.

David Hume, 2024-12-10

Extremely frustrating app. There must be little if any testing done to ensure it's capable of being used by a customer. Navigation is clunky and not intuitive, doesn't follow mobile best practices, standards, and guidelines, and feels like a web page slapped into a shell of a mobile app. Do better please.

Brian Vance, 2024-07-26

Really need insurance you know? Technically I have insurance, but I can't register because the app doesn't work. I get to the contact info page where the link there details what your policy is on what you do with my contact info, and displays the pop-up when clicked. But the continue button, which should take you to the next section, does the same thing. It's like the continue button's event is mixed up with the link when clicked event, wherein both give the same output. Could you fix 🙏 pls?