Citi Authenticator

Streamlined Multi-Factor Authentication for Citi Systems

Citi Authenticator

App stats

Version: 2.2.0 (Last updated: 2024-06-12)
Creation date: 2022-02-28
Permissions
Location: approximate location (network-based)
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • prevent device from sleeping

Ranking

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App summary

Citi Authenticator is a mobile app for select Citi workforce to enable simple and secure authentications to Citi services

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Updates to fix issues are being made by developers.
  • Some users appreciate having an official app for work login.
Cons
  • The app frequently crashes, especially on Samsung devices.
  • Users experience issues with the app not opening or getting stuck at startup.
  • Inconsistent performance with frequent error messages.
  • Inadequate testing leading to poor compatibility, particularly with various Android versions and keyboards.
  • Intrusive app settings and permissions requirements frustrate users.
Most mentioned
  • App crashes and instability.
  • Issues with keyboard detection and untrusted keyboard errors.
  • Need for multiple retries to open and use the app.
  • Frustration with unnecessary steps and clicks in the authentication process.
User reviews
Multiple glitches while loading the app. Ensure once the passcode is submitted same page does not reappear again.

This app is constantly crashing on samsung 24 ultra, can you please look into this TIA
by Eshwar Vishwakarma, 2024-10-22

Not at all opening. It is crashing all the time.
by Abhishek Chawra, 2024-10-21
View all user reviews

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