GA Gateway

GA Gateway Mobile

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GA Gateway

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App stats

By: Georgia Department of Human Services

Users: 86,128

611

Rating: 3.44

(772)

0.05

Version: 3.5 (Last updated: 2024-08-18)

Creation date: 2023-02-24

Email: mo*****@dhs.ga.gov

URLs: Privacy policy

Permissions

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Other:

receive data from Internet
view network connections
full network access
control vibration
prevent device from sleeping

Ranking

# 208,460 ▲ 202

Other rankings

#1 in gateway keyword 26

Other platforms

PKU Gateway (v2.0.6)

5.00

(2) 72

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

Access information about your SNAP, TANF, MA, CAPS, or WIC case in Georgia.

The Georgia Gateway mobile app allows users to securely access their SNAP, TANF, MA, CAPS, or WIC case information on any mobile device. It provides easy, self-service access to case details and general information about Gateway programs and services.

Description:
- “Create Account” allows users to create a new account.
- “Manage Account” allows users to edit their account information on their mobile devices.
- “Account Linking” allows users to link an existing case.
- “View Notices” allows users to view their notices in a PDF format.
- “Upload Document” allows users to upload verification documents through their mobile device.
- “View My Benefits” allows users to check the status of a case by program.
- “Application Status” allows users to check their application status after they have applied online.
- “Frequently Asked Questions” provides users access to general information about the mobile app.
- “Notification Preference” allows users to update and modify their notification preferences.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

Login issues and inability to access accounts
Unreliable functionality with frequent errors
Frustratingly complicated user interface
Poor customer support and communication
Inability to upload or download important documents

Most mentioned

Horrible app experience
Cannot access needed benefits or applications
Repeated password and account reset loops
Inconsistent functionality between app and web portal
Lack of effective assistance when contacting support

User reviews

Horrible . This has phone numbers and ya cannot reach a human Is this application a dark web app. I have a hacker on my phone. It hacks into this legal site.

Luna b Stellar, 2024-11-23

Awful 😔 I've never been able to access this app. It's absolutely horrible. They need to do something bc it's terrible and they run you around in circles that lead nowhere . But those are reports from others. I've never been able to access this app . I've tried for more than a year! 🤬

Uber Rox, 2024-11-14

This is the worst app I've ever encountered. It's absolutely horrible. In 3 months, I've only successfully logged on 4 times. It's delayed applications, denied access to benefits & cost me hundreds of dollars. It also won't allow me to upload important verification documents in order to receive additional benefits. It is a serious problem. I'm not surprised. It's Georgia.