Your Texas Benefits

An official Texas state app

Your Texas Benefits

App stats

Version: 6.5.1 (Last updated: 2024-08-19)
Creation date: 2014-11-02
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • download files without notification
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • prevent device from sleeping

Other platforms

Your Life in Weeks (v1.3.2)
4.50 (2) 423
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App summary

The Your Texas Benefits app is for Texans who have applied for or get:
• SNAP food benefits
• TANF cash help
• Health care benefits (including Medicare Savings Program and Medicaid)

Manage and view your cases anytime you want – right from your phone.

Use the app to send us documents we need.

Get alerts, like when it’s time to renew your benefits.

Manage your Lone Star Card.

You also can report changes to your cases and find an office near you.

To get started, set up a Your Texas Benefits account (if you don’t already have one).

Here are features you can access once you set up your account:

View your cases:
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Sign up to go paperless and get notices and forms sent to you on the app.

Send us documents:
• Attach photos of the documents or forms we need from you and then send them to us.

Get alerts and view case history:
• Read messages about your cases.
• View documents you’ve attached and sent us through the website or app.
• View any changes you’ve reported.

Report changes about your:
• Phone numbers
• Home and mailing addresses
• People on your cases
• Housing costs
• Utility costs
• Job information

Manage your Lone Star Card:
• View your balance.
• Track your transaction history.
• Check your upcoming deposits.
• Change your PIN.
• Freeze or replace your stolen or lost card.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Ability to upload documents by categories
  • Can check balance and transactions without a phone call
  • Some users find the app effective for information retrieval
Cons
  • Frequent system errors and crashes
  • Issues with uploading documents (often fails or is confusing)
  • Poor synchronization between app and website
  • Difficult to navigate and frustrating for users
  • Inconsistent performance and reliability
Most mentioned
  • Uploading documents is problematic and often fails
  • The app frequently crashes or has system errors
  • Navigation can be confusing and frustrating
  • Sync issues between the app and desktop/website versions
User reviews
some good features like uploading documents by categories already given. but really, it lacks just about everything else, resembling anything modern, easy, or convenient. it can be very confusing and frustrating as it simply has so very few options to do anything. it seems more likely that it's there just so the state can say they have it.
by Bernice Gilbert, 2023-08-25

Needing to upload documents.... I don't have access to a fax machine nor a vehicle to go to the health and human services office and on top of that there's no other way to send them except by mail but I don't have printed copies either. Please fix!!!! I even tried uninstalling and reinstalling and it still would upload, it just says there is a system error try again soon...
by Jacqueline, 2023-04-17

UPDATED: App is working properly & the new features are great! Love being able to see my balance & transactions without making a phone call...able to delete an app (that have the info) and free up some phone space. 02/16/23 with 2 stars... This was a really good app until it was updated. For more than a week now, it's been having a system error. I can't login to upload any forms or other necessary documents.
by Sandra Goodson, 2023-03-18
View all user reviews

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