ČSOB Smart Key

App for confirming requests in ČSOB electronic channels

ČSOB Smart Key - Secure Mobile Banking App

ČSOB Smart Key is an Android app designed to streamline logging into internet banking and confirming payments. It eliminates the need for SMS codes by providing instant notifications, which can be confirmed using a fingerprint or PIN. The app ensures bank-grade security, works offline for transaction confirmations, and includes a map of branches and ATMs. Activate your app using an activation key from internet banking, ATMs, or bank branches for a seamless banking experience.

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App stats

By: Československá obchodní banka, a.s.

Users: 1,626,832

4.72K

Rating: 3.88

(12,957)

13 new ratings

Version: 3.17.2 (Last updated: 2024-12-09)

Creation date: 2015-08-10

Email: he*****@csob.cz

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
full network access
run at startup
reorder running apps
control vibration
prevent device from sleeping

Ranking

# 44,538 ▼ 1

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App summary

Analyze keywords

The ČSOB Smart Key will make it easier for you to log in and confirm payments in internet banking, as well as card payments in e-shops, or remote verification when calling the Infoline or a bank branch. You don't have to wait for a confirmation SMS and then rewrite the code from it. With the Smart Key, notifications will pop up immediately and you will confirm the request with a fingerprint or numerical PIN.

Why to use ČSOB Smart Key application:

Conveniently log in and confirm the payment in internet banking

You can just as easily confirm a card payment on the Internet

Remote verification when calling the Infoline or bank branch comes also very handy

You can use a fingerprint instead of a PIN

Authentication complies with bank-grade security standards

Being offline is not a problem: app works also offline for confirming transactions in internet banking

A map of branches and ATMs is a part of the app

You can install it on both your mobile phones and tablets

After downloading, simply activate the application using the activation key ftom internet banking, ATM, or branch.

For more information visit page Smart Key.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

MUCH more secure than SMS
Works (so far) for some users
Does not require entering bank credentials to pair the app

Cons

Frequent errors like 'request expired' and activation failures
Incompatibility with rooted devices and issues with phone scanning
Unfriendly user experience and complex payment approval process
Poor customer support and response time
Updates often introduce new issues

Most mentioned

Problems with payment authorization and request expiration
Issues related to rooted phones
Frequent app malfunctions after updates
Dissatisfaction with customer service and support

User reviews

Disastrous app, like all internet banking apps from CSOB.

Kaninchen Hagymas, 2024-12-10

Everytime i try to confirm any payment it says "request expired". Absolutely unacceptable.

Traine ZeroOne, 2024-07-30

Says my phone is rooted. I just pulled it out of the box. Total rubbish. Why is it your concern what I do with MY phone? I'd have an easier time actually rooting the phone and hiding the root from this stupid app. EDIT: Please, stop bullshitting. PSD2 does NOT mandate consumer device scanning in any way. SCA requires MFA without providing too many implementation details. CSC talks only about secure transmission. Your colleagues on the customer line told me to unroot my phone...