ČSOB Smart

ČSOB Smart — Your bank and insurer at hand

ČSOB Smart - Your Bank & Insurer in One App

ČSOB Smart is a comprehensive mobile app that combines banking and insurance services, enabling users to manage accounts, loans, and insurance contracts conveniently. With features like secure access through fingerprint or facial recognition, users can open accounts, make payments, and monitor financial products with ease. Customize your experience and explore additional functionalities by downloading ČSOB Smart today.

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App stats

By: Československá obchodní banka, a.s.

Users: 1,736,843

6.01K

Rating: 3.85

(50,404)

0.02

Version: 12.4.5 (Last updated: 2024-12-04)

Creation date: 2021-04-03

Email: he*****@csob.cz

URLs: Website ,Privacy policy

Permissions

Contacts: read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 42,762 ▲ 30

Other platforms

ČSOB Electronic Signature (v2.1.5.0)

4.18

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Not available on Firefox

ČSOB Electronic Signature (v2.1.5.0)

3.50

(4) 29,282

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App summary

Analyze keywords

With ČSOB Smart you have the whole bank and insurance company in your mobile.

You are not a client yet? It is not a problem, you can become one right in the app – opening a current account takes only few minutes.

Why it is great to have ČSOB Smart
1. Your money is safe, it is protected not only by your bank identity, but also by a fingerprint or facial scan.
2. You always know how much money you have, both in your current and savings account, and even on investments account.
3. It makes payments easy, even settlement of an invoice, thanks to the possibility to scan it from a QR code.
4. You have a perfect control of accounts, mortgages, loans, insurance and other ČSOB products.
5. You can change your card limit, display forgotten PIN code, or temporarily lock the card, and it all takes no time.
6. It allows you to easily arrange a loan, savings, investments, travel insurance and other products.
7. Here you may manage your insurance contracts, report an insurance event and monitor its handling progress. You can also find here your insurance documents, such as your Green Card.
8. You can customize it according to your needs, adjust the order of the products or set the dark mode of an app.

And that's not all! You can explore more features after downloading it.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app is improving and getting easier to use.
The new interface is seen as cool by some users.
Some users appreciate features introduced in the app.

Cons

Frequent crashes and long loading times.
Inconsistent user interface, including issues with dark mode.
Lack of essential features such as setting future payments and account accessibility.
Problems with user notifications and invasive ad placements.

Most mentioned

Frequent crashes and unreliability of the app.
Long loading times.
Dissatisfaction with the app's new interface compared to the old version.
Issues with logging in and authentication process.

User reviews

Trash app. I want to create a savings account but 1) the app keeps opening a screen with what it deems dangerous and I can't go past it, 2) then it crashes, 3) when I do get past it, I fill in the info, go to next screen, again some dangerous apps I have and then bam, again the screen where I put the information but now without the phone number, 4) then again the screen, but now all the info is gone, 5) ok, I give it the last chance, I continue and then bam "Oops, something went wrong" 😂

Timotej Adamec, 2024-10-14

This app was perfect some years ago, then it started to be more and more slow until the last two updates where it became unusable at all, just keep crashing ! I need to use the internet banking from my pc at home. Will soon need nvidia gtx3050 to use this app.

Alex, 2024-08-24

New interface is more-or-less okay but I still miss setting in waiting payments where I would set a date (usually before my salary comes) to really see how much is going to be paid yet (till I get it). I have some regular half-year payments which are obviously present there but makes no sense to me to see what I will pay if few months. Update: In my second bank account in Air bank I can set the future payments' amount needed till certain date (till my salary) so I guess ČSOB could have it too.