ČSOB Smart
ČSOB Smart — Your bank and insurer at hand
Total ratings
3.85
(Rating count:
50,404)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app is improving and getting easier to use.
- The new interface is seen as cool by some users.
- Some users appreciate features introduced in the app.
Cons
- Frequent crashes and long loading times.
- Inconsistent user interface, including issues with dark mode.
- Lack of essential features such as setting future payments and account accessibility.
- Problems with user notifications and invasive ad placements.
Most mentioned
- Frequent crashes and unreliability of the app.
- Long loading times.
- Dissatisfaction with the app's new interface compared to the old version.
- Issues with logging in and authentication process.
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User reviews
Recent rating average:
2.40
All time rating average:
3.85
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-14 |  | | Trash app. I want to create a savings account but 1) the app keeps opening a screen with what it deems dangerous and I can't go past it, 2) then it crashes, 3) when I do get past it, I fill in the info, go to next screen, again some dangerous apps I have and then bam, again the screen where I put the information but now without the phone number, 4) then again the screen, but now all the info is gone, 5) ok, I give it the last chance, I continue and then bam "Oops, something went wrong" 😂 |
| 2024-08-24 |  | | This app was perfect some years ago, then it started to be more and more slow until the last two updates where it became unusable at all, just keep crashing ! I need to use the internet banking from my pc at home. Will soon need nvidia gtx3050 to use this app. |
| 2024-08-15 |  | | New interface is more-or-less okay but I still miss setting in waiting payments where I would set a date (usually before my salary comes) to really see how much is going to be paid yet (till I get it). I have some regular half-year payments which are obviously present there but makes no sense to me to see what I will pay if few months. Update: In my second bank account in Air bank I can set the future payments' amount needed till certain date (till my salary) so I guess ČSOB could have it too. |
| 2024-06-29 |  | | The app doesn't follow the device theme (I selected the "Automatically" option in the "Appearance" setting). The dark theme is turned on automatically at sunset. |
| 2023-12-11 |  | | Long loading times, poor user interface, and an invasive "personal assistant" that sends you useless, unrelated notifications. Also, it only redirects you to rate the app if you say you like it. Negative ratings don't take you to the Play Store. |
| 2023-12-05 |  | | I'd really appreciate an increased number of "envelopes" in the savings account. Organizing money is key for financial health. The financial graph of incoming and outgoing payments could be made so much more useful by categorizing the transactions. Like guys, basically every bank has this, even UniCredit. Please improve and keep up the good work. |
| 2023-11-20 |  | | EDITED: Doesn't work on android 14. After one moth of csob claiming they are working on it and replying even to this comment it has been fixed. Not much has changed (now it's not possible to run it even after reinstall). The app works a bit better but is far away from fixed. Still very buggy. Sometimes can't open it. Everytime to open the app you need to login again, notifications don't work. Basically completely unreliable |
| 2023-11-14 |  | | Updated: After update to 8.6.5 app still does not work - app doesn't launch on first try, usualy on 3rd or more, than I have to always go trought all the confirmation and "whats new" pages. Android is with latest updates and so are both apps. Shame that it does not work even after more than a month. (Generic reply with "good news" on review that says the app still doen not work is very anoying...) |
| 2023-10-10 |  | | The new interface is cool. But those circles with ads in them are extremely annoying! It would be better to use them for features such as parking and MHD tickets. And put the annoying ads down at the bottom. Pushing those loans so aggressively and forcefully will only push away people. Taking 1 star due to ads. Another star goes away as they're still missing vittual payment cards and other, already standard, features. |
| 2023-10-05 |  | | changing to 4 from 5, because the new "better" design, is just a mess. can we please go back to that simple and beautiful previous version ? or at least remove the top circles and shortcuts below accounts. what's even the point of having shortcuts in Smart for another application, when I can, and in fact must, open another application in order to use them ? |
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