Vonage Business Communications App - Stay Connected
"Vonage Business Communications" is a mobile app that allows users to maintain a single business identity while making calls, texting, or video conferencing. It provides features like voicemail management, call forwarding, and contact synchronization across devices. Designed for existing VBC customers, the app enables seamless communication for on-the-go employees, reducing phone expenses and centralizing billing in a flexible cloud environment.
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• Maintain a single business identity when calling, texting or video conferencing. • Communicate your way with calling, texting or video conferencing anytime, anywhere. • Play or read voicemails and even manage settings on the go. • Activate Call Forwarding or “Do Not Disturb” status • Import, view and edit contacts across multiple devices
The Vonage Business Communications mobile app is available at no additional charge. Existing VBC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan)
About the service: Vonage Business Communications (VBC) unifies calling, messaging and meetings worldwide to provide seamless communication between customers and employees using a flexible cloud communication platform. The VBC Mobile App enables on-the-go employees to stay connected no matter where they are in the world. They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VBC reduces monthly phone expenses, enables centralized billing and does not require annual contracts. To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
App works well for making calls and performing basic functions.
Ability to control calls from the app.
Can receive SMS and MMS.
Cons
Frequent connectivity and reliability issues.
Problems with Bluetooth functionality.
Ongoing SMS issues with sending and receiving messages.
Poor customer service with no direct human support.
App crashes and freezes frequently.
Most mentioned
Problems with SMS and MMS functionality.
Inconsistent call connectivity and dropped calls.
Bluetooth issues affecting call audio.
App requires frequent uninstalling and reinstalling.
Poor communication and support from the company.
User reviews
Absolutely useless service. Terrible interface and settings. If you somehow manage to disconnect and get rid of this junk, they will send a collection agency with the news that you still owe them for something. I do not recommend starting to use this connection, it is better to consider similar services from other companies.
App problems: 1. Mic mutes when I open another app or screen is turned off. 2. App is glitchy with Bluetooth head set. 3. Couple of second delay when answering calls. Vonage Problems: After upgrading to the SMS texting service, I was informed that the texting service had crashed & wasn't going to be back up for 90 days. Vonage will still be enforcing my contract for this service, so I am being charged for a service that I am not receiving & will have to pay a fee if I want to cancel the service
I mean, it actually works (unlike the Windows app that refuses to even detect an ol'-skool analog 2.5mm microphone [that the rest of the OS can detect]). Nevertheless, since installing this app, when I get incoming regular (cellular (non-Vonage) calls, I must now unlock my phone to answer those. And I can't figure that out. It's like installing this app is now somehow interfering with the stock telephony app.