USAA Mobile

Convenient, secure access to USAA insurance, banking, and investment accounts.

USAA Mobile

App stats

By: USAA
Version: 10.66.2 (Last updated: 2024-11-15)
Permissions
Contacts: read your contacts
Location:
  • approximate location (network-based)
  • precise location (GPS and network-based)
  • access extra location provider commands
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • full network access
  • change your audio settings
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • read Google service configuration

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN or device biometrics to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued, Guaranteed or Underwritten • May Lose Value 

Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank. Other bank products are provided by USAA Federal Savings Bank. Both banks are Member FDIC.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy navigation and organization
  • Great customer service
  • Useful features for online banking
  • Long history of use and preference by some users
  • Extra details that enhance user experience
Cons
  • Frequent crashes and bugs
  • Complicated login process and security code issues
  • Difficulties with Zelle interface and processing transactions
  • Lack of helpful support from insurance agents and long hold times
  • Changes and updates leading to a worse user experience
Most mentioned
  • App crashes and glitches
  • Poor customer support and long wait times
  • Difficulties with login and security features
  • Issues with Zelle and transaction processing
  • Changes to app design and functionality leading to frustration
User reviews
Put bills on the home screen snapshot like you used to. Don't make me drill down 3 steps to find out if there is one. The first indication I get that anything is due these days is an email that the bill is passed due. That's not helpful. There's no indication in this app that any money is owed unless you drill down to a specific account/policy, but it used to show on the home screen. Terrible user experience.
by Chelsea K, 2024-11-25

One of my preferred applications, which I have been using consistently for over a decade, is currently inaccessible to me. I am unable to view my account balance or complete other tasks. I have attempted to resolve the issue by uninstalling and reinstalling the application, but these efforts have been unsuccessful. This situation is quite frustrating and disappointing.
by Riadh Bentorki, 2024-11-18

I have been using the app for years and never had a single issue. The app is also super easy to navigate, organized, and makes life easier. I'm finally writing today because of the little detail they added when it's your birthday and that is what made me smile. It's the extra details of the app that I love the most. Thanks USAA!
by Lani Johnson, 2024-11-16
View all user reviews

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