USAA SafePilot

USAA SafePilot App is only available in select states.

USAA SafePilot

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App stats

By: USAA

Users: 762,664

3.71K

Rating: 3.79

(41,234)

199 new ratings

Version: 3.5.0.134542 (Last updated: 2024-11-13)

Creation date: 2019-01-23

Email: us*****@usaa.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
full network access
change your audio settings
run at startup
control vibration
prevent device from sleeping

Ranking

# 69,508 ▲ 60

Other rankings

#25 in Auto and vehicles (Free) ▲ 1

Other platforms

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App summary

Analyze keywords

Participation in this program is currently limited to USAA members with an active auto insurance policy in select states.

The USAA SafePilot App instructs, inspires and rewards safe driving habits to help keep you safe on the road while lowering your auto insurance premium.

Eligible members can receive a discount of up to 10% for enrolling and participating in the program, and earn a premium discount at renewal time for being safe drivers.

When activated, the app monitors driving habits including phone handling, hands-free phone use, harsh braking, and how much you drive. The better you drive, the greater the discount on your next premium. All members of a household included on a USAA auto insurance policy can participate, with the earned discount based on an average of each driver’s individual score.

To learn more about the program and view state eligibility, please visit: usaa.com/insurance/safedriving

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Potential for significant discounts on insurance premiums.
Initial positive user experience before the update.
The concept of promoting safe driving is appreciated.

Cons

Frequent inaccuracies in scoring driving habits, such as harsh braking and phone handling.
Battery drain is significant while using the app.
Poor user interface and layout changes are frustrating for users.
Difficulty in tracking trips accurately, especially with multiple drivers.
Issues with the app recognizing hands-free usage and penalizing it as phone handling.

Most mentioned

Battery drain and overheating phone.
Inaccurate penalty for harsh braking or phone handling.
User dissatisfaction with updates affecting functionality.
Confusion over scoring criteria and how it impacts discounts.
Problems with trip recording and differentiation between drivers.

User reviews

App is not always accurate, but more importantly, it doesn't tell you how to improve your score or discount. Also, there's no option for a passenger using your phone. I have plenty of passengers so if my phone rings, someone is going to answer it and then my only choice is to not get any credit for that trip by inaccurately claiming that I wasn't driving.

Jennifer McDevitt, 2024-12-01

This is a very finicky and unreliable app. It will not record 9 out of 10 trips. Even after strict adherence to Allllllll the permissions being granted access being given and every step taken to make sure the app is open, no other apps are active and the most updated version is available. The app still will not record 9 out of 10 trips, even after stopping the vehicle to restart the phone, or refresh the app you are penalized. The support is non existent. A very unreliable app.

Michael Blanchard, 2024-11-29

My biggest issue is that you can give the app free range to do whatever it needs with your phone (location 24/7, run in the background, never be put to sleep, etc.), but if your phone battery optimization/ power saving isn't turned off, you can't use the app. My phone battery and overall phone usage must be sacrificed at the alter of safe pilot for 5-20 min of driving a few times a week. Just because you say your app does not use a lot of battery doesn't mean all apps are like that.

Katharine Kumiega, 2024-11-27

View all user reviews

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