Get Moving Made Easier® with the official U-Haul® Moving & Storage app.
App stats
Rating: 2.82
0.01
(14,292)
Creation date: 2016-09-20
Email: mo*****@uhaul.com
URLs: Website ,Privacy policy
Permissions
Contacts: read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- control flashlight
- full network access
- run at startup
- reorder running apps
- control vibration
- prevent device from sleeping
- read Google service configuration
Other platforms
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App summary
Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!
- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions.
- Quickly find a U-Haul location near you with the products and services you need.
User reviews
Pros
- Ability to reserve a U-Haul through the app
- Self-service features for truck rental
- Assistance through chat for troubleshooting
Cons
- Frequent crashes and bugs
- Difficulties with the photo upload process
- Problems with account creation and verification
- Clunky and slow interface
- Inconsistent functionality between the app and website
Most mentioned
- App crashes and stability issues
- Frustration with photo uploads and taking pictures
- Problems with account verification and login
- Poor user interface and experience
- Difficulty in completing processes such as rentals and returns
User reviews
Complete garbage of an app. Verification process never told me it was approved until I reached out to a client for assistance. Then, when trying to take additional photos of the vehicle, they all showed up as a blurred image and never went through. I had to close the app and re-open it to see that the approval and payment all actually went through.
Don't bother. We made an in store reservation and got told to use the link they sent to make changes or do whatever else which you have to use the app for - it won't let you on the website . & You can't even make an account to begin doing anything. You hit continue on the signup page and it sends a code with nowhere to enter it. Absolutely a waste of time and very frustrating.
This app was definitely built by a middle school Computer Science and Glee Club organization which happened to be sponsored by U-Haul. It constantly crashes-oops! Something went wrong on our end try back later-and when you do nothing has changed. If you do get the extremely rare opportunity to log in you can't edit your profile or do anything but sing showtunes from Annie. What a completely worthless app. Save yourself the agony don't download and just walk in to your nearest U-Haul location.
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