The new My Account App where you can manage airtime, check balance, and more!
Straight Talk My Account
App stats
By: Straight Talk
Users: 14,401,592
24.82K Rating: 4.52
1,829 new ratings
(218,263)
Creation date: 2013-07-26
Email: my*****@straighttalk.com
URLs: Website ,Privacy policy
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
- retrieve running apps
- receive data from Internet
- view network connections
- connect and disconnect from Wi-Fi
- full network access
- run at startup
- control vibration
- prevent device from sleeping
- read Google service configuration
Other platforms
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App summary
Get the app that lets you manage your wireless plan on your terms. With the Straight Talk app, you can easily access all the details about your account, including your plans, devices, data and more.
Refilling your plan is easy, and you can make changes any time. You can even keep track of your rewards, so you never miss out on points and perks.
Not a Straight Talk customer? Switch today at www.straighttalk.com
User reviews
Pros
- No contracts to sign
- Reasonable rate plans
- Good customer service experience reported by some users
- Excellent service in remote areas for some
Cons
- App frequently crashes or is slow
- Difficulties with logging in and password recovery
- Poor mobile internet service and dropped calls reported
- Frustrations with customer support effectiveness
Most mentioned
- App performance issues (slow, crashes, bugs)
- Inability to log in or recover password
- Problems with mobile internet service (connection issues)
- Customer service complaints and long wait times
- App not functioning as intended after updates
User reviews
It works but wth happened to just having all of the info right where you need it, why does it all have to be clicky with credit card info panels. Its a companion app, its supposed to be useful and userfriendly not a puzzle where you guess n guess before its memorized. Before, EVERYTHING was easily found an accessable. Cluttered maybe, but it wasnt a guessn game with a buggy app... (thx for the reply but i know how to check n refill w/o the app. I just liked the ease of use n how it wasnt a maze)
My previous review was deleted 🤣. .. I've been with straight talk for 10 years, before the rewards system, before 25$plan changed to $35. I have 3400 points, and yet to get a single cheapest plan free service month, it's telling me I need 3500 more points.. so in another ten years , I MIGHT get a free service plan. The rewards are a joke, customer service is not much better. Good for cheap quick phone service, but don't rely on them like me
App has changed, it's a lot and it won't "keep me remembered, I have to log in each day. Furthermore, I won a prize on a game in the app, it's two months exactly since I won the prize, provided them with picture proof, only to be contacted a few times by phone and several by email. Told over and over it's being escalated. To date, they plan to escalate the matter and have yet to send me my prize.
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