Simple Mobile My Account

The new MyAccountApp where you can manage your airtime, check balance, and more!

Simple Mobile My Account

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View on Google Play Store

App stats

By: SIMPLE Mobile

Users: 1,860,566

2.54K

Rating: 3.75

(12,438)

0.01

Version: R25.5.1 (Last updated: 2024-10-15)

Creation date: 2015-03-05

Email: an*****@simplemobilemail.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers, read phone status and identity

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

retrieve running apps
receive data from Internet
view network connections
connect and disconnect from Wi-Fi
full network access
run at startup
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 40,849 ▼ 41

Other rankings

#3 in simple keyword 57 #21 in account keyword 78 ▼ 9

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

Manage your Simple Mobile service anywhere, at any time. Download the Simple Mobile My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Simple Mobile to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to check your Data Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Simple Mobile customer?
Join today! Visit www.simplemobile.com to learn more.

Simple Mobile from TracFone, a Verizon Company

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Affordable provider with competitive pricing.
Generally stable cellular service in good coverage areas.

Cons

Frequent login issues and app instability.
Inability to use rewards points effectively.
Poor customer service experiences reported.
Significant data issues, including incorrect usage reporting.

Most mentioned

Login and access issues with the app.
Problems redeeming rewards points.
Customer service challenges.
Data service and billing discrepancies.

User reviews

Awful, Terrible & Frustrating!! The app wants me to log in & verify thru email every time I click on anything. I do all that & try to check my rewards points and the app needs my login info again. Every time I click on anything I have to repeat the process and was never able to do anything at all on the stupid app. *I've been with simple mobile for years but had a 6 month lapse in service. I activated a new phone/number with my original account and my accrued points had disappeared (thousands)!

Nikki Crosby, 2024-11-06

For what you pay the service has potential, particularly if you're in an area with good coverage; in my case the transmitting of data is shotty at best, and that's the kicker, since the price of data is so high. Nevertheless, call and messaging features seem to function perfectly. Personally, I don't understand the difference in transmiting information over the internet vs messaging and calls.

Cornell Chester, 2024-11-06

I've had two phones not allow me to log in, same with your website. Not sure why this has been happening for so long. Kind of detrimental to your business... Please fix. Edit: seeing reviews for the same issue since 2021 really makes it seem like they just don't care. I can't recommend joining until these get fixed.