SyncUP DRIVE ™

SyncUp Drive brings to you a wealth of safety, navigation and hotspot on-the-go

SyncUP DRIVE ™

App stats

Version: 1.11.0 (235010) prod-insider-release (Last updated: 2024-10-16)
Creation date: 2022-04-01
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • full network access
  • change your audio settings
  • run at startup
  • reorder running apps
  • prevent device from sleeping

Other platforms

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App summary

IMPORTANT NOTE: This app is compatible only with SD-7000T1.
For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/iot-devices/syncup-drive-connected-car

For further assistance with T-Mobile SyncUP DRIVE please visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.

NOTE: A SyncUP DRIVEOBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app.

To check vehicle compatibility, please visit https://www.t-mobile.com/offers/syncup

T-Mobile SyncUP DRIVE provides the following features for customers:

WI-FI HOTSPOT
Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot
• Connect up to 5 devices to your in-car Wi-Fi hotspot
• Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password

FAMILY SAFETY
Keep an eye on your loved ones without creating dangerous distractions.
• GPS enabled to locate your vehicles in real-time
• Check the location and status of multiple vehicles without contacting the
drivers
• Receive alerts when the driver or passenger are not wearing their seatbelts
• Create virtual boundaries to get notified when your vehicles arrive and
depart from common locations

VEHICLE SAFETY
• With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.
• Know your fuel level**, battery voltage, and brake fluid levels before you hit the road
• Get alerts when your car’s battery is getting low
• Understand what’s wrong with your car so you can take action
• Quickly find nearby mechanics to get the help you need

ROADSIDE ASSISTANCE
Need roadside assistance? You will get 4 roadside assistance services you help when you need it.***

VEHICLE SECURITY
Help keep your car secure, even when you’re not with it
• Never forget where you’ve parked again with GPS location and Google StreetView
• Get alerted if your parked car has been bumped or disturbed or if your device has been unplugged
• Track your car’s real-time driving location if it’s been stolen

SMARTER DRIVING
Learn how to be a smarter, safer driver by analyzing your driving behavior
• Review your trips to understand how, when and where you drive
• Keep track of dangerous driving behavior like speeding
• Set speeding alerts to encourage safer driving

SMALL BUSINESS FLEETS
Easily monitor the location and status of up to 10 vehicles from your smartphone
• Understand the health of your vehicles in real-time so you can make smarter business decisions
• Empower your team in the field with in-vehicle Wi-Fi hotspots

*Based on download speeds
**Fuel readings and some other features are not available on all makes and models of vehicles
***Roadside assistance is not eligible for use on commercial vehicles. Terms and conditions apply.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Allows tracking of vehicles and mileage.
  • Can provide historical timelines of vehicle locations.
  • Useful for fleet management and employee monitoring.
Cons
  • App is slow and unresponsive.
  • Significant delays in notifications and tracking.
  • Incompatibility between legacy and new app versions.
  • Numerous bugs and connectivity issues.
  • Poor overall user experience compared to previous versions.
Most mentioned
  • App is slow and lags significantly.
  • Notifications arrive late or not at all.
  • Frustration with multiple app versions for different devices.
  • Overall dissatisfaction with the new SyncUP Drive compared to the legacy app.
User reviews
Really considering ending this service... the app is SOOO DAMN slow... and when first opening there's and error message... close the app open it again and error again... force close it, clear cache, and it's just slow... doesn't sync... there's a HUGE DELAY from when car turns on to when it shows on app... and the unit it's self bulky... like if my car was to get stolen they would easily see it and unplugg it... I wouldn't even know it got stolen on time cause of how delayed and out of sync.
by Luis Lamoutte, 2024-10-23

Legacy app is lot better than the new app. I have to maintain 2 apps on my phone as I have 2 devices for two different cars. Very sluggish updates. Fuel locations never works. Timeline details are better on the legacy app. I wish I could use the new device on the old app. I'm very disappointed. I'm really surprised it got 4.8 rating.
by Kris Bee, 2024-10-13

I can find all of my vehicles and where they have went. I use it to track my own mileage. I also use it to charge my customers. When my employees do not fill in the time correctly. I can locate a vehicle at any time. I can look back at the timeline and see where any Sync Up Drive connected vehicle has been. There's so much more to say. That's all I've got for you today. Get your own and you'll like it too! You need one of these to do uber and this lyft, or you can't do that. 😎
by Sam Becker, 2024-09-21
View all user reviews

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