Protection 360™
App stats
- find accounts on the device
- read your contacts
- modify your contacts
- download files without notification
- receive data from Internet
- view network connections
- read battery statistics
- pair with Bluetooth devices
- access Bluetooth settings
- connect and disconnect from Wi-Fi
- delete all app cache data
- measure app storage space
- full network access
- read sync settings
- run at startup
- draw over other apps
- control vibration
- prevent device from sleeping
- modify system settings
Other platforms
App summary
Protection 360™ by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360™ by Assurant® lets you:
• Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360™ customers.
• File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
• View Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
• Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides.
• Access Your Extras – Enjoy all the Extra Benefits of Protection 360™ in one place.
Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.
User reviews
- Easy and simple claim process for some users
- Fast service and quick device replacement
- App provides all necessary information for coverage and claims
- Helpful customer support representatives
- Good repair location options
- Poor customer service and lack of response on claims
- Inconsistent or deceptive information regarding coverage and fees
- Bugs and issues with the app functionality
- High deductibles that feel unjustified
- Issues with receiving replacement devices
- Delay in receiving replacement devices
- Frustration with customer service
- Claim process and issues related to claims
- Quality of replacement devices provided
- High cost of insurance and deductibles
User reviews
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