RED & Moi

Manage your RED by SFR with ease

RED & Moi - Manage Your RED by SFR Easily

"RED & Moi" is an Android app designed for RED by SFR customers, allowing easy management of subscriptions, tracking of usage, accessing invoices, and getting support services directly from your smartphone. Simplify your daily life with features for both mobile and box customers, including account management, troubleshooting, and notification updates.
Install from Google Play Store

App stats

By: SFR
Version: 6.1.1 (Last updated: 2024-12-12)
Creation date: 2017-08-08
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • change network connectivity
  • connect and disconnect from Wi-Fi
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping

Ranking

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App summary

RED client?
Simplify your daily life by downloading the RED & Moi app! 📲

With the RED & Moi app it's easy, we made it simple;)

🏠 HOME
• Access your RED subscriptions from your smartphone or tablet!
• In a few clicks, check the status of your current consumption and RED benefits.

📊 MY CONSO
• Consult and download the details of your latest invoices
• Track your consumption in France and abroad:
o In France: view your multimedia purchases with the possibility of modifying your purchase limit
o Abroad: monitor your internet usage, calls and SMS / MMS sending.
• Fancy a new phone or more data? Manage and adapt your subscription and your fixed and mobile options according to your needs.

📂 MY OFFER
• Access and manage your accounts
• One account for the whole family? It's possible !
Have the RED & Me application, group all of your lines and those of your loved ones with ease.

📝 MY INFO
• Easily access your personal information
• A change of address? A new RIB directly modify all your personal information in the "My information" section

❔ HELP
• SIM card blocked? The section "Troubleshoot my mobile" gives you all your answers in the event of loss, theft, unlocking, among others.
• Find all the answers to your questions with online help on the FAQ 24/7 and with your RED client advisers from Monday to Friday from 8 am to 9 pm.
• Already in contact with our customer service? Check your notifications, your RED advisor has probably already answered you!
• Follow all the steps of your mobile and box order: from registration to the preparation of your order, including the delivery of your equipment, to the activation of your services and your line.

RED Box customer?
• A breakdown, an incident? The "Troubleshoot my box" section allows you to consult the state of your line to take stock of the network.
• Run the diagnostic to check the condition of your box and find the solution to troubleshoot it.
• An impediment? Changing your appointment with your box technician can be accessed directly from your app.
• Access incident follow-up directly after reporting it.

NOTIFICATION CENTER
• Stay informed of your RED news via the notification center (new invoice, order tracking, etc.)
• It is accessible directly at the top right of your screen.
*****
Download and use free in mainland France (excluding the cost of mobile internet connection depending on the offer subscribed). The RED & Moi application is only accessible to RED by SFR customers with a mobile plan or an internet offer.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Good customer service reactivity
  • Affordable prices for services
Cons
  • App has multiple bugs and functionality issues
  • Poor customer support, only accessible via chat
  • Intrusive advertisements in the app
  • Difficulties with account management and login
  • Hidden service costs and unexpected charges
Most mentioned
  • Bugs and functionality issues with the app
  • Poor customer service experience
  • Intrusive advertisements
  • Problems with managing account and login
  • Unexpected charges or upgrades to plans
User reviews
Easy to use and accessible !!
by Abigail Simon, 2024-10-15

Laughable. When logging in for the first time an advert for "Maxi Kiff" appears. I have 3 options [X] close the advert [✓] read the advert [✓] never see this advert again I check "never see this advert again" It's now a banner 25% of the screen every time I try to use the app, very intrusive, uninstalling
by 247 BCN, 2023-09-25

Not customer friendly at all. I am trying to login, is telling me that my ID is my phone number, when I enter it is not recognized. No options to ask for help. Have no idea what to do in order to use it.
by sumomanu, 2023-06-08
View all user reviews

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