ConnectWise ScreenConnect

Client for ConnectWise ScreenConnect remote support software

ConnectWise ScreenConnect - Remote Support App

"ConnectWise ScreenConnect" is an official app that provides instant remote control and support for Windows, Mac, Linux, and Android devices, offering features like unattended access, remote session hosting, and more for efficient support on the go.

Download

App stats

By: ConnectWise

Users: 418,624

3.58K

Rating: 2.26

(750)

3 new ratings

Version: 23.3.14916.8657 (Last updated: 2024-07-17)

Creation date: 2015-06-12

Email: ct*****@connectwise.com

URLs: Website ,Privacy policy

Permissions

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Microphone: record audio

Other:

capture video output
press keys and control buttons
read frame buffer
full network access
run at startup
draw over other apps
prevent device from sleeping

Ranking

# 96,437 ▲ 273

Other platforms

ConnectWise Service Ticket Tab Updater (v1.01)

3.91

(11) 615

Not available on Firefox

Not available on Edge

Want to check extension ranking and stats more quickly for other Android apps? Install Chrome-Stats extension to view Android-Stats data as you browse the Google Play Store.

App summary

Analyze keywords

The official ConnectWise ScreenConnect app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise ScreenConnect to your Android or Google Chrome OS device. Get secure access to Windows, Mac, Linux, Google Chrome OS and mobile devices anytime, anywhere.

With this app you can:
- Host remote support and unattended access sessions in your existing ConnectWise ScreenConnect instance
- Remotely control computers and workstations
- Remote control devices manufactured by Samsung
- Remotely view non-Samsung Android devices (requires Android 5+)
- Allow remote control of Android devices by granting the AccessibilityService API permission (requires Android 7+)
- Set up unattended access to a mobile device
- Support clients on the go
- Send commands to remote devices
And more!

If you don't have access to ScreenConnect already, visit https://screenconnect.connectwise.com/ to become acquainted with the best remote support software available today!

We want to hear your feedback!
Feature Requests: http://control.product.connectwise.com
Support: https://www.connectwise.com/company/partner-services/support?tab=screenconnect

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Generally functional and stable
Good user interface and connectivity through mobile
Useful for remote support in many scenarios

Cons

Frequent freezing and crashing issues on the mobile app
Problems with keyboard functionality and typing responsiveness
Inability to remember login credentials or maintain 7-day trust authentication

Most mentioned

App freezing and crashing after the latest update
Keyboard and typing issues
Problems with login functionality

User reviews

I will change this to 5 star if you added a full screen mode which hides the menu buttons and navigation button. This would be perfect for samsung dex with attached keyboard and a mouse if this full screen mode was included.

Sarge, 2024-11-11

I'm very happy with the Connectwise Screen Connect service through computer usage and the actual UI and connectivity is good through the mobile interface but the inability to remember the login or 7 day trust authentication and have to login and wait for the MFA code to send every time is infuriating. Auto and manually saving credentials to Google for the site and app, wiping my Pixel even did not help. Would be great if it actually remembered credentials and the 7 day trust authentication

N P, 2024-07-10

A few weeks ago the Android client stopped connecting to my on-prem installation. Windows and Linux clients still work , just not Android. Nothing changed on our server. Tried app on another phone, same thing. Migrated the installation to another newer server, same thing. Tried a cloud-based trial, works fine. Finally managed to locate an older APK of the app from few months before the last update and... all fine again. So their recent app update is suddenly incompatible with my server, thanks.

Ashley Oliver (allsorts46), 2024-07-09

View all user reviews

Similar apps

Here are some Android apps that are similar to ConnectWise ScreenConnect: