Philly 311

Philly 311 allows service requests to be submitted to your local government

Philly 311 - Easy Service Requests to Government

"Philly 311" is an Android app that enables users to submit various service requests, such as for potholes, noise complaints, and unsafe conditions, directly to local government. The app ensures these requests are efficiently routed to the appropriate department, guaranteeing prompt attention and resolution. Users are kept informed with notifications throughout the process, making it easier than ever to report and resolve community issues.
Install from Google Play Store

App stats

Users: 49,008
56
Rating: 2.22
(328)
Version: 4.6.5 (Last updated: 2024-08-27)
Creation date: 2012-08-21
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • prevent device from sleeping
  • read Google service configuration

Ranking

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App summary

Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Allows users to report non-emergency city issues
  • Reasonably quick response time in some cases
  • Provides updates until the problem is resolved
  • Easier than calling 311 for some users
Cons
  • App fails to load or crashes frequently
  • Inaccurate GPS location feature
  • Issues with attaching photos or files
  • Unresolved issues marked as resolved without action
  • Poor app development and user interface
Most mentioned
  • App does not work or crashes
  • Inaccurate GPS/location accuracy
  • Difficulty in attaching photos or files
  • Fast response time when the app works
  • Useless when it fails to load or provide help
User reviews
Useless. These people are lazy and useless. Anything you report they email you to call or email someone else. What's the point of having this dumb app. This is why philly is so messed up. Because of people like these administrative lazy couch thieves. It's good to get paid for doing nothing isn't it?
by JUN JUN, 2024-10-29

Won't Load. I have uninstalled and reinstalled this App several times over the past couple of months, and it never works. I have a Samsung A52 phone with plenty of room. It would be convenient if it worked. Then I could report potholes, etc., as I see them instead of waiting till I get to my laptop. I will keep trying every few months to see if the problem gets fixed.
by Anne Sterbenz, 2024-10-25

The city Department was cleaning out the alleyway they was leaving bags and bags of trash in my driveway until the pickup game to get the bags and then they didn't clean up behind themselves I had to park in my driveway with dirt and debris I called 311 to report it and I got the runaround they were giving me three numbers because they wasn't sure for a week this went on and on I calling back I asked to speak to a supervisor that's when I got help and now everything is fine.
by Reggie Reg, 2024-04-12
View all user reviews

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