Louisville Metro311
Submit service requests to Louisville Metro Government and get realtime updates
Louisville Metro311 - Service Requests Made Easy
"Louisville Metro311" is an official mobile app that connects residents with the City of Louisville. It enables users to quickly submit service requests, seek information, and provide feedback. Requests are sent directly to the relevant City Department for prompt action. The app keeps users informed throughout the process, allowing them to track the status of their requests and receive notifications upon resolution.
App stats
Email: te*****@publicstuff.com
URLs: Website ,Privacy policy
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Other:
- receive data from Internet
- view network connections
- full network access
- prevent device from sleeping
- read Google service configuration
Ranking
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App summary
The Louisville Metro311 mobile application is your official civic engagement tool to connect with the City of Louisville. Our mobile application offers a quick way to submit a request for service, seek information, or provide comments to the City.
The service request is routed directly to the appropriate City Department for immediate action. This means that your request will be responded to quickly and efficiently, allowing you to check its status throughout the process, receive comments and notify you the instant it is resolved.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great service provided by 311 for resolving issues.
- Faster report submission compared to calling Metro 311.
Cons
- App frequently crashes or fails to load.
- Inconsistent functionality with features like map and date selection.
- Reports and complaints often remain unaddressed or without updates.
- Difficulties logging in and the app not recognizing addresses.
Most mentioned
- App will not open or crashes on launch.
- Loading screen issues when starting the app.
- Problems with reporting and submitting issues.
- Features are broken or not working as intended.
User reviews
The app features won't work on my phone, when I try to select a date it won't pull up the calender. Or let me select at all.
by 
Jason Thrasher, 2024-07-31
Jason Thrasher, 2024-07-31Just downloaded this app, search features don't work at all, the calendar for searching for dates is blank, no pins appear when searching for report on the map, and the app error reporting service on the app also doesn't work when I tried to report these bugs!
by 
Sam, 2024-06-21
Sam, 2024-06-21I would love to give this a 5 Star review but as of lately the app will not even open. I submitted an Email but didn't have the option to include a picture, which needs to be done in alot of instances,. I hope someone reads these reviews, and fixes the issues. Many of us love this town & care what is going on & how it looks, etc. But when the ppl that are suppose to take care of it don't care, what are we suppose to do? Should we all just call the Mayors office?
by 
Jill Stribling, 2024-04-29
Jill Stribling, 2024-04-29Similar apps
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