myMetro
MyMetro allows Metro by T-Mobile customers to make changes to their account.
myMetro - Manage Your Metro by T-Mobile Account
"myMetro" is a free Android app designed for Metro by T-Mobile customers, enabling them to manage their account effortlessly. Users can check their balance, due date, review 4G data usage, make payments, change plans or features, and reset voicemail passwords—all from their smartphone. The app simplifies account management without the need for phone calls or in-store visits. For troubleshooting, users can clear app storage and ensure they have the latest version for optimal performance.
App stats
Email: my*****@T-Mobile.com
URLs: Website ,Privacy policy
Permissions
Contacts: read your contacts, modify your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone:
- directly call phone numbers
- reroute outgoing calls
- read phone status and identity
- write call log
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- send sticky broadcast
- change network connectivity
- connect and disconnect from Wi-Fi
- disable your screen lock
- control flashlight
- full network access
- change your audio settings
- run at startup
- control vibration
- prevent device from sleeping
Ranking
# 600 ▼ 1
Other platforms
Not available on Chrome
Not available on Firefox
Not available on Edge
Want to check extension ranking and stats more quickly for other Android apps?
Install
Chrome-Stats extension
to view Android-Stats data as you browse the Google Play Store.
App summary
This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your 4G data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Affordable plans for unlimited services
- Decent reception in major areas
- Fast LTE speeds reported by some users after updates
Cons
- Frequent app malfunctions and inability to access features
- Poor customer service experience
- Issues with service reliability and data connectivity
- Problems with making payments through the app
- High fees for in-store payments
Most mentioned
- App does not work consistently
- Issues with paying bills through the app
- Customer service is lacking or unhelpful
- Lack of reliable service and data access
- Problems with app updates and usability
User reviews
Used to be great, but the last like 6 months, I have not been able to pay my bill through it, just tried a few other features, like email update, same issue, I get a prompt to call metro. I have changed nothing about my account or anything, just one day, I couldn't pay, and I have to go the website and enter my card every time. If it's the same next month, I am uninstalling the app completely
by 
Anna Bryan, 2024-12-03
Anna Bryan, 2024-12-03App will not open. Tried several times to run through troubleshooting tips. Volume on phone too low even on highest setting. Says I need to add premium service for visual voicemail (always worked until recently). Can't get any backups to work. Constantly told storage is full & I have Google Ones 200 upgrade. Would like to know why so many permissions have no option to change or remove & why so much is locked by some it administrator. Who is that I'm 61 & self employed. Need a phone exorcist !!!
by 
Greg Simmons (Treeman), 2024-11-21
Greg Simmons (Treeman), 2024-11-21I've had nothing but trouble with anything to do with Metro or anything affiliated with it. They also have lousy customer service - they may mean well but their customer service is still woefully lacking. In my opinion Verizon actually is much better & they're customer service is actually very good!! I'll have to switch to another phone carrier service because I've had nothing but problems with Metro & they have had so many data breaches and Metro doesn't really care about their customers.
by 
John, 2024-11-12
John, 2024-11-12Similar apps
Here are some Android apps that are similar to myMetro:
