"Visual Voicemail" is an Android app that allows MetroPCS users to see and listen to voicemail messages in any order, manage inboxes, and quickly respond without dialing in. It activates for free upon first launch and offers an upgrade to voicemail-to-text for transcription services. With an unread messages widget, users can easily stay updated with their voicemails right from the home screen.
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MetroPCS Voicemail keeps getting better and better! With Visual Voicemail you can listen to messages in any order, respond in one click, update your contacts, and easily manage your inbox without ever dialing into your voicemail.
No need to change your MetroPCS voicemail number or to reconfigure your voicemail forwarding - Visual Voicemail activates for free at first launch. You can also upgrade to Voicemail to Text for a small monthly fee and receive all your voicemails transcribed into text directly in the application inbox or via SMS message.
MetroPCS Visual Voicemail may use infrequent, free SMS messages to communicate with the Voicemail server.
An Unread Messages widget is now included with MetroPCS Visual Voicemail. On most Android devices you can add the Visual Voicemail widget by long pressing on any free space on your home screen, selecting 'Add Widgets', and choosing the Visual Voicemail widget from the alphabetical list.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Some users appreciate the design of the app.
When it works, the app is helpful for managing voicemail.
The app is an alternative to traditional voicemail methods.
Cons
Frequent crashes and unreliability in accessing voicemails.
Important features, such as voicemail transcription, are now behind a paywall.
Users have lost saved messages due to app issues.
The app interface and functionality have changed for the worse.
Poor customer support and response from the service provider.
Most mentioned
The app is unreliable and fails to refresh or access voicemails.
Many users are frustrated about the introduction of fees for previously free features.
Loss of saved messages and important features after updates.
Frustration with the mandatory use of this app instead of preferred alternatives.
Long-time customers feel disappointed with service changes.
User reviews
EDIT3: refresh fail. had to uninstall then reinstall. 👎🏼👎🏿👎🏽👎EDIT2: Volume too low to listen within this app. You must save to AMR file then playback with another app. 😣😖EDIT: 😫The list of voice message does not give the time of day. Multiple message same day cannot pick which open based upon time of day. 🥺Don't like the design and it's missing a setting for Dark Mode or reduce brightness. Gives users ability to set a darker theme.😟😒
It won't refresh my voicemails since August 2024 (It's now November 2024). And on top of that (like everyone has mentioned), I was wondering why my messages were no longer being transcribed like they have for years, only to find out it now has an added fee. 🤦🏾♂️ I'm already paying extra for scam shield premium and they've taken away one of the main reasons I pay for scam shield premium! 🤦🏾♂️😮💨
The audacity Metro has by charging $2/month for a very useful feature Google has FOR FREE is super upsetting. Do better. I would just ignore this aggravation but the fact that they FORCE YOU to use their voicemail app and disable other, better voicemail options TICKS ME OFF!!! Go ahead and charge your $2 a month to those who can justify that. I would think more highly of my phone carrier if they gave you freedom to use Google's native Voicemail app or any other services but nooooo, you can't!!