Maple — Online Doctors 24/7

Virtual Medical Care & Advice — Online Doctors & Health Prescriptions

Maple — 24/7 Virtual Medical Care in Canada

Maple — Online Doctors 24/7 is a top-rated virtual healthcare app that connects Canadians with licensed doctors, nurse practitioners, and specialists for on-demand consultations, prescriptions, and medical advice 24/7. Skip waiting rooms and get care tailored to your needs through secure text, audio, or video. Enjoy features like prescription delivery, access to multiple specialties, and bilingual services, all while ensuring your privacy and security.
Install from Google Play Store

App stats

Version: 5.7.9 (Last updated: 2024-10-31)
Creation date: 2017-12-14
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • full network access
  • change your audio settings
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • Google Play license check
  • read Google service configuration

Ranking

Other platforms

Maple Bookmarks (v1.10)
4.73 (11) 1,000
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App summary

See Canadian-licensed doctors online in minutes any time, 24/7, for virtual healthcare appointments, prescriptions, sick notes, and more. Skip the wait—it’s easy.

See a doctor, nurse practitioner or specialist online with Maple, Canada’s top-rated virtual care app with over 1 million five-star reviews. Receive a diagnosis, prescriptions, sick notes, medical advice, lab requisitions, and more at the medical provider’s discretion following a chat via secure text, audio, or video.

Skip the waiting room and save hours in travel time—join millions of Canadians connected to Maple and get on-demand healthcare that revolves around your needs and schedule.

HOW DOES MAPLE WORK?
Download the app and request a consultation from a Canadian-licensed doctor online at the tap of a button. No matter where you’re located in Canada, Maple connects you to a provider in minutes, 24/7. Get prescriptions or a refill delivered to your home or have your prescription sent to your local pharmacy for pickup.

You can also use Maple to book consultations with healthcare specialists, including dermatologists, mental health therapists, endocrinologists, sleep therapists, naturopathic doctors, allergists, and many more depending on your province. Maple is your one-stop solution for all your health needs.

Fees apply for services that aren’t covered by provincial governments, though they can often be reimbursed if you have coverage from an insurer.

WHAT ARE MAPLE’S CORE FEATURES?
• Skip the waiting room-see doctors online, on-demand or by appointment
• Trusted healthcare—get a diagnosis, lab test requisitions, sick notes, and more at the discretion of a Canadian-licensed healthcare provider
• Prescription delivery-get your prescriptions delivered or have your prescription sent to your local pharmacy for pickup
• Secure medical record-keeping-complete medical records that you control
• 15+ specialties-see a dermatologist, mental health therapist, endocrinologist, naturopath, and more
• Family features-add dependents to your account and get care for family member
• Largest network-Canada’s largest network of • Canadian-licensed doctors, nurse practitioners, and specialists
• Bilingual services- get care from a provider in English or French

WHAT KIND OF ISSUES CAN DOCTORS ON MAPLE TREAT?
Doctors on Maple can support you with a wide range of medical issues and symptoms, including:
• Cough/cold/flu
• Urinary tract infections
• Sexual health-e.g. STD advice/treatment
• Erectile dysfunction
• Prescription renewals
• Eye infections/strep throat/sinus infections
• Stomach flu
• Mental health-depress/anxiety
• Birth control prescriptions
• Sick notes
• And much more

WHO ARE THE DOCTORS ON MAPLE?
All the doctors, nurse practitioners and specialists on our platform are hand-selected, qualified providers licensed to practice in Canada. They practice family or emergency medicine in Canada and are the same professionals you might see at a family doctor’s office or hospital.

Each helpful provider is passionate about delivering outstanding healthcare, answering questions, and serving Canadians in new and innovative ways so that they can get the care they need, faster.

IS MAPLE PRIVATE AND SECURE?
Our safety and security are our top priorities. We protect your data through robust encryption, frequent testing, account security features, and other policies and processes that meet the industry’s highest standards. Only you and your doctor have access to your Maple consultation records.

For more information, you can find our complete Privacy Policy online at getmaple.ca/privacy/

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Convenient for busy individuals and parents to manage their health quickly.
  • Fast and easy access to medical consultations and prescriptions.
  • Professional and attentive medical staff.
  • Saves time compared to traditional healthcare options like walk-in clinics or emergency rooms.
Cons
  • Increased subscription cost (now $80/month) leading to accessibility issues for some users.
  • Technical issues with the app, such as crashing and freezing.
  • Denial of certain prescription refills or consultations without clear communication.
  • Frustration with long waiting times and lack of indication of how long a consultation will take.
Most mentioned
  • Subscription model and associated costs.
  • Technical glitches and app functionality issues.
  • Quality of care and professionalism of healthcare providers.
  • Frustration with accessing support and getting timely assistance.
User reviews
After I did it right, it only took a few minutes for the consultation and a prescription that I needed now. This service can change the medical system once the population gets use to it. For the patients...the commodity to be able to have access to a medical practitionner in the comfort of our home has countless advantages.
by T. Dupuis, 2024-12-17

Had a reaction from a bug bite while travelling. First time using this app it cancelled my request without any reason. Second time, same request text, I saw a doctor and had a prescription within 15 minutes, which is great, but I realized after the doctor, who was very curt and non-polite, didn't ask anything about the progression, and a pharmacist said it was the wrong prescription according to usual practices (near useless topical vs oral antibiotic). Wasn't confident in the result.
by David H. Mason, 2024-12-17

I need to see a doctor while traveling in a foreign country. I don't have access to my mobile phone number. It doesn't let me bypass this or contact support for help, so for me, the app is completely useless in the time I need it most
by Luke Privett, 2024-12-14
View all user reviews

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