HID Reader Manager

Software update tool for HID Access Card Readers

HID Reader Manager - Streamlined Management Tool

"HID Reader Manager" is an Android app designed to simplify the management of HID Signo, iCLASS SE®, and multiCLASS SE readers. Administrators can easily configure settings, upgrade firmware, inspect reader status, and enable features like Bluetooth and OSDP support. The app requires Bluetooth and Location access for effective communication and improved user experience, ensuring a seamless operation in the field.

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App stats

By: HID Global

Users: 73,788

485

Rating: 2.39

(133)

Version: 1.23.0 (Last updated: 2024-11-11)

Creation date: 2018-09-25

Email: HI*****@hidglobal.com

URLs: Website ,Privacy policy

Permissions

Device & app history: read sensitive log data

Location:

approximate location (network-based)
precise location (GPS and network-based)
access extra location provider commands

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

bind to a notification listener service
mock location sources for testing
view network connections
read battery statistics
pair with Bluetooth devices
access Bluetooth settings
full network access
control Near Field Communication
control vibration

Ranking

# 224,021 ▲ 27

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App summary

Analyze keywords

HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP.

-Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function.
-Calendar is used to log the error/information. If Calendar is not enabled logging will not function.
-Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

App crashes frequently.
Requires constant rebooting of readers for various tasks.
Unable to use app after updates often leads to loss of templates or tags.
Requires creating an online account, which many find annoying.
High volume of user complaints about connectivity issues with the readers.

Most mentioned

Crashes during template creation or when connecting to readers.
Frequent need to reboot readers after almost every action.
Issues with HID servers affecting app usability.
Loss of reader tags and templates after updates.
Difficulties with Bluetooth compatibility on certain devices.

User reviews

Every couple weeks the app says there's a problem with HID servers and the only way to use the app again is to uninstall and reinstall

Cody Straley, 2024-06-26

Garbage app. Doesn't do anything, nfc has no exit, forcing you to force close the app if you can't comnect to the reader. Also forced you to register for an account. Absolute garbage, but what can you expect when their windows app does nothing but hang.