HID Mobile Access

HID Mobile Access®, where security meets convenience

HID Mobile Access - Secure Your Access Control

"HID Mobile Access" is a mobile app that provides advanced access control capabilities, allowing users to manage security via their smartphones. Compatible with specific readers and requires setup by organizational security administrators, the app enhances the door opening experience by detecting readers even when not actively in use. Additionally, it supports Android smartwatches through a paired mobile device, ensuring a seamless extension of access capabilities on your wrist.

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App stats

By: HID Global

Users: 551,870

2.48K

Rating: 4.52

(3,988)

38 new ratings

Version: 4.7.1 (Last updated: 2024-11-13)

Creation date: 2014-05-16

Email: mo*****@hidglobal.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
connect and disconnect from Wi-Fi
full network access
control Near Field Communication
run at startup
reorder running apps
control vibration
prevent device from sleeping

Ranking

# 83,389 ▲ 32

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App summary

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HID Mobile Access® is the quality access control you have come to expect in the form of a mobile device.

If you would like to start using HID Mobile Access® in your organization please visit https://www.hidglobal.com/solutions/mobile-access-solutions to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.

HID Mobile Access is also supported on Android smartwatches running Wear OS, as an extension of the paired mobile device. It cannot be used on its own and requires the paired mobile device to be present.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app works well when it functions properly, allowing quick access to doors.
Users appreciate the convenience of not needing to unlock their phones or open the app in some cases.
NFC access functionality works effectively for some users.

Cons

The app often requires opening it manually to function, defeating its intended convenience.
Many users experience issues with battery drain due to the app running in the background.
There are significant compatibility problems with various Android devices, particularly Samsung models.
Support and troubleshooting options are inadequate, leading to frustration for users.
The app is often slow or fails to work consistently, requiring multiple attempts for access.

Most mentioned

The app needs to be opened manually to unlock doors.
Battery drain is a recurring issue.
The app has compatibility issues with certain devices.

User reviews

I am not sure if there was an update or what but I am unable to use in the morning unless I open app. Then it works the rest of the day....kinda....very slow now. I am not the only one experiencing this.