Grab - Taxi & Food Delivery

Your Everyday Everything App in Southeast Asia

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Grab - Taxi & Food Delivery

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App stats

By: Grab Holdings

Users: 285,884,485

755.05K

Rating: 4.84

(14,149,554)

39,220 new ratings

Version: 5.334.0 (Last updated: 2024-12-03)

Creation date: 2013-05-30

Email: su*****@grab.com

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device, read your own contact card

Contacts: find accounts on the device, read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers, read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

download files without notification
receive data from Internet
view network connections
pair with Bluetooth devices
change network connectivity
connect and disconnect from Wi-Fi
control flashlight
measure app storage space
full network access
change your audio settings
control Near Field Communication
read terms you added to the dictionary
run at startup
reorder running apps
draw over other apps
control vibration
prevent device from sleeping
install shortcuts
read Google service configuration

Ranking

# 415 ▲ 2

Other rankings

#38 in Travel and local (Free)

#9 in lift keyword 57 ▲

#21 in forget keyword 21 ▲

#22 in deliver keyword 68 ▲

#25 in graph keyword 59 ▲ 3

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App summary

Analyze keywords

Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in Southeast Asia.

We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar.

Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. There’s also a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading delivery platform.

From ride-hailing to food and grocery delivery, Grab is your one-stop app for all your everyday needs in Southeast Asia.

Book a ride for any occasion and budget
Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.

Food delivery for any craving
GrabFood: a leading food delivery app that allows you to easily order food from your favorite restaurants and get it delivered to your doorstep, making it convenient and hassle-free

Conveniently order food and groceries for delivery
GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favorite supermarket.

Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants

Reliable on-demand package delivery
GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items

Rewards for using Grab
GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalog

Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.

In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.

Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Convenient for food delivery with many options
Occasional promotions and deals
Generally easy to use for ordering rides

Cons

Poor customer service and support response times
Unreliable driver assignment and cancellation issues
Inconsistent payment processing and overcharging problems
Navigation and map functionality are lacking

Most mentioned

Issues with driver reliability and quality
Problems with payment methods and charges
Difficulties in contacting customer support
Glitches in the app affecting usability

User reviews

Can't recommend this app, expected too much at first. Longer delivery time than other delivery app. They prepare the food first before booking a rider, so what if there's no available rider? We need to wait more than the expected arrival time. Instead of waiting 55 minutes for standard arrival time it would take an hour or more. If you can't wait, no option to cancel. Not convenient at all. First time using this, but I'll be deleting this after. I'm not sure though for Grab taxi.

Jhingky Sayson, 2024-12-01

Good, but expected arrival time is usually wrong, and many times you get cancelled and waste a lot of time Also, sometimes gps takes bad position and you cannot change, cancel or contact the driver right away, even if it's delivery and you just placed the order which is frustrating )even if it's user mistake The app works generally fine Rates change depending on the peak hour (cam vary 2-3x regular price)

Lucio, 2024-12-01

Navigation on the application is now super horrible when you encounter issues that needs to be reported. It as if they did it on purpose. For something as simple as reporting on missing items has now taken me more than 3hours to get through when it used to be so simple. Live Chat doesn't work. Help Support doesn't work. No email provided if both doesn't work. No number to call. Sounds like they don't care if you loose a few bucks over missing food items.