GrabMerchant

The one-stop app for a Grab merchant to manage their business with ease.

GrabMerchant

App stats

Version: 4.117.0 (Last updated: 2024-11-26)
Creation date: 2023-12-07
Permissions
Contacts: read your contacts, modify your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • connect and disconnect from Wi-Fi
  • full network access
  • change your audio settings
  • control Near Field Communication
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • read Google service configuration

Ranking

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App summary

Enjoy a better way of doing business.
Download the app and sign up as a Grab merchant-partner today.

Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.

GrabFood/GrabMart sign up: https://www.grab.com/merchant/food/

GrabPay sign up: https://www.grab.com/merchant/pay/
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2. After signing up, download this app to enjoy a better way of doing business.

If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?

Being a Grab merchant-partner means enjoying more options

Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.

The GrabMerchant app makes your online business more seamless

If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.

Manage orders easily

Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.

Grow your sales online

Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.

Get better insights

A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.

Learn with GrabAcademy

Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.

Enable secure payments

Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.

Manage your storefront

Create, upload and update your menu or catalogue to stand out from the crowd.

Manage employees access

Create designated profiles for different members of your team.


Some features are only available in selected markets.

To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our Privacy Policy.

Privacy Policy : www.grab.com/privacy
Open Source Software Attributions: www.grb.to/oss-attributions

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • User-friendly interface and easy to navigate.
  • Efficient updating of menus without much hassle.
  • Payments are easily detectable by the merchant.
Cons
  • Delayed notification of incoming orders and updates.
  • Lack of ability to adjust menu prices easily.
  • Issues with app stability, including crashing and loading failures.
Most mentioned
  • Notification issues, including late notifications and problems with sound settings.
  • Difficulty in adjusting prices and managing stock.
  • Unreliable performance with bugs after updates.
User reviews
Edit 1 : now the app cant change the store image, clicking open gallery or take a photo does absolutely nothing. Also cant change the menu price freely, get rid of that 15% limit. I can simply bypass it by creating new menu, but the limit shouldnt be there in the first place. Fix your UI/UIX
by Eon Hart, 2024-12-02

My routine customer contact me via Whatsapp in 07.42 AM where she already make a order via application. But, as Seller, I just received Incoming Order notification after 20 minutes in 08.02 AM.. My customer said in application said my shop was busy.. so strange.. because in that time my shop still no order. This problem can make trouble with my service to customer. I had already prepare the order but GRAB gave me notification 20-30 minutes after that. FIX THAT !!
by Ryan H.S., 2024-11-09

Pleasr provide fiture for merchant to rate driver. We often finished order on time, but driver is super late to pick up the order. It cause merchant get bad reviews from customer
by it's meee, 2024-10-28
View all user reviews

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