Cync (the new name of C by GE)

The all-new Cync app. The simple, connected app for Cync and C by GE.

Cync (the new name of C by GE)

App stats

Version: 6.17.0.52881-7a0a61c59 (Last updated: 2024-11-04)
Creation date: 2016-03-09
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • allow Wi-Fi Multicast reception
  • connect and disconnect from Wi-Fi
  • full network access
  • change your audio settings
  • run at startup
  • control vibration
  • prevent device from sleeping

Other platforms

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Not available on Edge
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App summary

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.

What’s new?

The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:

Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips

Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.

Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.

Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.

Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.

What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.

New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.

Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.

Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.

User reviews

We've had 7 of the full-color lights in our home for over 2 years now. App and bulbs are consistent enough and the colors/light shows are fun. Two gripes are having to wait for app to connect each time we want to simply turn a light on/off A widget for controlling lights would be super nice to have. Other is, while we bought all 7 bulbs from the same store with identical packaging, somehow one ended up a slightly different version. The colors it produces are not quite the same as the others
by Dustin Newsom, 2024-11-27

clunky app. requires work every time daylight savings changes. I made the call and got the same customer support person I had previously. He had no idea that you wanted me to call, had no means to escalate other than saying someone would call me in a few days. On the "how did we respond" issue, my answer is not particularly well. Friendly for sure! But ineffective.
by Barry Levine, 2024-11-22

I absolutely love these lights! I've been using them for a little over 3 months and have no issues whatsoever! I've moved them around to different rooms and they act as if they've never moved! Easy to set schedules and scenes! Couldn't ask for a better bulb. and they don't interfere with my color changing bulbs from another manufacturer! I will definitely be buying more soon!
by Terry M, 2024-11-12
View all user reviews

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