AT&T Device Help
Transform the way you manage and resolve device issues.
AT&T Device Help
App stats
Email: AT*****@att.com
URLs: Website ,Privacy policy
Permissions
Identity: find accounts on the device
Contacts: find accounts on the device, read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
- update component usage statistics
- modify secure system settings
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- change network connectivity
- connect and disconnect from Wi-Fi
- disable your screen lock
- control flashlight
- measure app storage space
- full network access
- change your audio settings
- control Near Field Communication
- draw over other apps
- control vibration
- prevent device from sleeping
- modify system settings
- set an alarm
Other platforms
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App summary
Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T -
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through steps physically on your device to help resolve common issues.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good for checking device health
- Helpful customer support experience noted by some users
- Useful for updating device information
Cons
- Laggy performance and long loading times
- Issues with app intrusiveness and data usage
- Inability to uninstall or disable the app on locked phones
- Many users report dissatisfaction with customer support and problem resolution
- Frequent crashes and errors with other AT&T apps
Most mentioned
- Problems with app performance and lag
- Frustration with customer support and help accessibility
- Concerns about app intrusiveness and data consumption
User reviews
excellent app with Amazing spending limits and growth....
by 
John A. Wagner (BuddhaOne), 2024-11-21
John A. Wagner (BuddhaOne), 2024-11-21The moveable app stays on the screen and it's aggravating
by 
Mona, 2024-11-14
Mona, 2024-11-14This app is doing a vary good job keeping everything up to date I like the thing it has done .
by 
Dale Harden, 2024-10-31
Dale Harden, 2024-10-31Similar apps
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