ADP Mobile Solutions

ADP Mobile Solutions is an employee self service app

ADP Mobile Solutions

App stats

By: ADP, INC.
Version: 24.43.3 (Last updated: 2024-11-21)
Creation date: 2013-04-01
Permissions
Identity: find accounts on the device
Contacts:
  • find accounts on the device
  • read your contacts
  • modify your contacts
Location:
  • approximate location (network-based)
  • precise location (GPS and network-based)
  • access extra location provider commands
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • full network access
  • change your audio settings
  • control Near Field Communication
  • read sync settings
  • run at startup
  • control vibration
  • prevent device from sleeping
  • toggle sync on and off

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team.

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app.

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account, and select products outside the US (ask your employer).

Key Employee Features:

• View pay & W2 statements
• View & request time off
• Track time & attendance
o Punch in/out
o Create timesheets
o Update, edit, & approve time cards
• View pay card accounts
• View benefit plan information
• Contact colleagues

Key Manager Features:
• Approve time cards
• Approve time off
• View team calendars
• View executive dashboards

Security:
• All application requests and transactions are routed through ADP's secure servers
• All network traffic between the mobile device and the server is encrypted
• All employee information cached on the mobile device is encrypted
• Username and password protected
• Login sessions time out from inactivity
• Accounts locked out with excessive login failures
• Fast and easy login with Biometric Authentication
• Recover or reset forgotten user IDs and passwords

Supported Operating Systems
• Android 6.0 or higher

Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly.
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • App frequently experiences login issues, often redirecting users to the website to sign in.
    • Quick Clock feature is unreliable, often not functioning or available.
    • Constantly kicks users out and requires multiple attempts to log in.
    • Users face problems with clocking in and out correctly, leading to frustration.
    • Fingerprint login is not consistently working and often resets.
    Most mentioned
    • Users are experiencing a login loop, unable to access the app after entering credentials.
    • The app redirects to the web UI for login, making it feel redundant.
    • Installation of updates does not resolve existing issues, causing major inconveniences.
    • App has many bugs that affect basic functionalities like clocking in/out and viewing pay stubs.
    User reviews
    Speaking from an employee perspective I'd have originally rated this at around 4-4.5 stars. The app is just broken now with this update that recently put out. It doesn't let me log in, and once I go through 2 step authentication steps it sends me back to the start but doesn't actually log me in. And attempting to log in afterwards just repeats the process taking me out to a web browser to go through 2 step authentication. Quick clock is unusable because the app is "offline" regardless of setting
    by fatt_johnson, 2024-11-23

    I have had nothing but issues with this app lately. I went to Tech Cafe, called IT, and called HR. I'm not able to click on ANY tabs. I can only clock in and out now. All the departments I reached out to have already uninstalled it and reinstalled it like 10 times. We've changed the password and created a longer pin on my phone. We also checked for new updates and nothing! What is going on? I've been using it for 3 years and have had no issues like this before. Very frustrating
    by Kathy Martinez, 2024-11-22

    It is a good app, but unfortunately after the last few updates, the quick Clock in has not been functioning and now it keeps kicking us out. When we try to log in to clockin, it takes at least 3 or 4 attempts. It would be really nice if they fixed these issues! This has happened on both Android and iPhone.
    by Darren Daniels, 2024-11-22
    View all user reviews

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