Shop Hollister & Gilly Hicks. Join Hollister House Rewards.
Hollister Co.
App stats
Rating: 4.78
385 new ratings
(95,577)
Creation date: 2013-07-15
Email: ho*****@hollisterco.com
URLs: Website ,Privacy policy
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage
Storage: read the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Other:
- receive data from Internet
- view network connections
- full network access
- change your audio settings
- run at startup
- reorder running apps
- prevent device from sleeping
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App summary
Download the Hollister app. Live like its summer. Every. Single. Day.
Three Brands, One Cart: Shop Hollister, Gilly Hicks & Social Tourist all in one spot.
Stay Connected: Opt-in to push notifications to track your orders & never miss a drop.
Get Rewarded: Cash Rewards, Extra Deals, Exclusive Drops, House Members Get More.
Get Nostalgic: View your shopping history & reminisce on the good times.
Save It: Heart it now. Add-to-bag later.
Scan It: Use the in-app barcode scanner in-store to access more sizes, plus ratings & reviews from other shoppers.
Gift It: Shop gift cards in the app.
Pay Your Way: Check out with Venmo (US only).
User reviews
Pros
- Easy to browse and find items
- Access to deals and sales
- User-friendly interface when functioning correctly
- Good customer service
- Convenient for shopping compared to using a web browser
Cons
- Frequent glitches and bugs causing the app to freeze or crash
- Problems with the checkout process taking long or getting stuck
- Issues with logging in and connectivity errors
- Repetitive items in product listings
- Frustrating pop-up feedback requests
Most mentioned
- App glitches and freezing issues
- Checkout process problems
- Connectivity and login difficulties
- Overall good browsing experience when working
- Access to deals not available elsewhere
User reviews
I love everything about this app, except the store pickup option. I don't know why, but when I went to do a pickup it said I can get it same day, then after I ordered, it changed it to ship to store instead and my "same day" pickup suddenly goes to about a week and a half of waiting. Not a big deal breaker, but frustrating none the less.
Such a great app when it works... Extremely glitchy. Constantly has a "wipeout" error message and deletes my cart and won't add some items to my cart. Last night, it put my entire order in Spanish (my settings are entirely in English). The order confirmation email was also in Spanish? Very glitchy. Love Hollister, but every few updates the app becomes extremely wonky. Not user-friendly.
Can do better. When it freezes you have to log in all over. Also, when you get out of the app (to make a phone call for example) and come back, it restarts you all over. So you'd have to rebrowse through what you were looking for. It would also be a great help if it let us know if we've bought an item before. To prevent rebuying and refunding.
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